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Parts and service sales associate

United States, Schenectady · Job Posted March 19, 2026
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Job Description

This contract-to-hire opportunity is perfect for someone who enjoys a mix of customer service, technical problem‑solving, and hands‑on parts coordination. In this role, you’ll be preparing accurate quotations, guiding customers with product knowledge, managing orders from start to finish, and supporting both the sales and technical sides of the business.

Job Responsibility

  • Preparing accurate, detailed quotes for customer requests
  • Providing knowledgeable guidance and product information
  • Processing sales orders with accuracy and efficiency
  • Responding quickly to customer inquiries and ensuring satisfaction
  • Organizing, pulling, and packaging orders (parts, fittings, pipes, fixtures, etc.)
  • Designing and troubleshooting hydronic heating systems
  • Participating in team meetings and contributing to sales growth

Requirements

  • Possess a high school diploma or equivalent education
  • Bring at least 3 years of relevant industry experience to the role
  • Demonstrate technical knowledge of products and design systems
  • Showcase excellent written and verbal communication skills
  • Be proficient with computer systems, including Microsoft Word and Excel
  • Exhibit strong attention to detail and organizational skills
  • Display self-motivation and a positive, attentive attitude
  • Maintain a neat appearance and courteous demeanor

Nice to have

Experience with hydronic heating systems—radiant, steam, or baseboard

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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