Parts and Service Advisor Job at Renault Truck Commercials (Tipton)

Chevrolet District Manager Parts and Service

Remote: This position does not require employee to be on-site full-time to perfo...

Location

United States , Grand Island, Nebraska

Salary:

80700.00 - 109400.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent professional experience
Minimum 2 years of experience leading and improving dealership Fixed Operations
Strong automotive industry knowledge and business acumen, including service operations, warranty processes, and customer experience management
Deep understanding of Dealership Service & Parts Operations, including: Automotive Parts and Service Systems, Dealer Operating Reports & Fixed Ops Analysis Tools, Profit department structures and interdependencies, Consultative selling techniques
Proficiency in Microsoft Excel, including data analysis, reporting, and visualization tools
Excellent oral and written communication skills, with the ability to inform and persuade effectively
Leverage data analytics tools to extract actionable insights that drive revenue growth, optimize operational performance, and elevate the customer experience
The ability to manage multiple tasks, adapt and thrive in a changing environment where there is a degree of ambiguity
Core Competencies: Builds and maintains strong internal and external relationships
Drives results and leads change with confidence and clarity

Job Responsibility

Demonstrate extreme ownership of district performance across Revenue, Customer Retention, and Customer Experience
Act as a trusted advisor to dealer leadership, fostering strong partnerships and strategic alignment
Drive revenue growth and achieve Key Performance Indicators (KPIs) through effective execution of all Customer Care & Aftersales (CCA) programs and initiatives
Lead standardized dealer contact processes, focusing on dealer-specific priorities and GM performance objectives
Analyze dealership marketing and merchandising strategies, offering actionable recommendations to increase service lane traffic
Develop and execute annual Business Plans, leveraging data-driven strategic insights to address market challenges and operational headwinds
Apply analytical thinking to assess dealership performance, identify trends, and implement targeted solutions and processes that improve operational efficiency and customer satisfaction
Operate with a high degree of autonomy, managing priorities and making decisions that drive business outcomes
Maintain a results-driven approach, consistently striving to exceed performance targets and deliver measurable improvements
Resolve aftersales customer concerns, including but not limited to: SPAC (Service Parts Assistance Center), CAC (Customer Assistance Center), TAC (Technical Assistance Center), Goodwill, Warranty, and Policy Requests

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

District Manager Parts and Service

Remote: This position does not require employee to be on-site full-time to perfo...

Location

United States , Tulsa

Salary:

105600.00 - 140700.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent professional experience
Minimum 3 to 5 years of experience leading and improving dealership Fixed Operations
Strong automotive industry knowledge and business acumen, including service operations, warranty processes, and customer experience management
Deep understanding of Dealership Service & Parts Operations, including: Automotive Parts and Service Systems, Dealer Operating Reports & Fixed Ops Analysis Tools, Profit department structures and interdependencies, Consultative selling techniques
Proficiency in Microsoft Excel, including data analysis, reporting, and visualization tools
Excellent oral and written communication skills, with the ability to inform and persuade effectively
Leverage data analytics tools to extract actionable insights that drive revenue growth, optimize operational performance, and elevate the customer experience
The ability to manage multiple tasks, adapt and thrive in a changing environment where there is a degree of ambiguity

Job Responsibility

Demonstrate extreme ownership of district performance across Revenue, Customer Retention, and Customer Experience
Act as a trusted advisor to dealer leadership, fostering strong partnerships and strategic alignment
Drive revenue growth and achieve Key Performance Indicators (KPIs) through effective execution of all Customer Care & Aftersales (CCA) programs and initiatives
Lead standardized dealer contact processes, focusing on dealer-specific priorities and GM performance objectives
Analyze dealership marketing and merchandising strategies, offering actionable recommendations to increase service lane traffic
Develop and execute annual Business Plans, leveraging data-driven strategic insights to address market challenges and operational headwinds
Apply analytical thinking to assess dealership performance, identify trends, and implement targeted solutions and processes that improve operational efficiency and customer satisfaction
Operate with a high degree of autonomy, managing priorities and making decisions that drive business outcomes
Maintain a results-driven approach, consistently striving to exceed performance targets and deliver measurable improvements
Resolve aftersales customer concerns, including but not limited to: SPAC (Service Parts Assistance Center), CAC (Customer Assistance Center), TAC (Technical Assistance Center), Goodwill, Warranty, and Policy Requests

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

District Manager Parts and Service

The District Manager Parts and Service (DMPS) is a strategic field leadership ro...

Location

United States , Dayton

Salary:

80700.00 - 109400.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent professional experience
Minimum 2 years of experience leading and improving dealership Fixed Operations
Strong automotive industry knowledge and business acumen, including service operations, warranty processes, and customer experience management
Deep understanding of Dealership Service & Parts Operations, including: Automotive Parts and Service Systems, Dealer Operating Reports & Fixed Ops Analysis Tools, Profit department structures and interdependencies, Consultative selling techniques
Proficiency in Microsoft Excel, including data analysis, reporting, and visualization tools
Excellent oral and written communication skills, with the ability to inform and persuade effectively
Leverage data analytics tools to extract actionable insights that drive revenue growth, optimize operational performance, and elevate the customer experience
The ability to manage multiple tasks, adapt and thrive in a changing environment where there is a degree of ambiguity
Core Competencies: Builds and maintains strong internal and external relationships, Drives results and leads change with confidence and clarity, Communicates persuasively and informatively across all levels, Operates autonomously with strong time management and prioritization, Applies analytical thinking to solve complex problems and make data-informed decisions, Demonstrates strategic business planning capabilities to align dealership goals with broader organizational objectives, Maintains a results-driven mindset, consistently pursuing excellence and accountability, Demonstrates strong problem-solving skills by identifying root causes, developing actionable solutions, and implementing improvements that enhance dealership performance and customer satisfaction, Demonstrates innovation, creativity, and adaptability, Takes initiative and thrives in dynamic environments, Maintains a strong customer focus and resolves conflicts effectively
Territory & Travel: This role supports dealerships across the Dayton, Ohio district or region and requires up to 50% travel

Job Responsibility

Demonstrate extreme ownership of district performance across Revenue, Customer Retention, and Customer Experience
Act as a trusted advisor to dealer leadership, fostering strong partnerships and strategic alignment
Drive revenue growth and achieve Key Performance Indicators (KPIs) through effective execution of all Customer Care & Aftersales (CCA) programs and initiatives
Lead standardized dealer contact processes, focusing on dealer-specific priorities and GM performance objectives
Analyze dealership marketing and merchandising strategies, offering actionable recommendations to increase service lane traffic
Develop and execute annual Business Plans, leveraging data-driven strategic insights to address market challenges and operational headwinds
Apply analytical thinking to assess dealership performance, identify trends, and implement targeted solutions and processes that improve operational efficiency and customer satisfaction
Operate with a high degree of autonomy, managing priorities and making decisions that drive business outcomes
Maintain a results-driven approach, consistently striving to exceed performance targets and deliver measurable improvements
Resolve aftersales customer concerns, including but not limited to: SPAC (Service Parts Assistance Center), CAC (Customer Assistance Center), TAC (Technical Assistance Center), Goodwill, Warranty, and Policy Requests

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

Service & Parts Advisor

Ferns Group are a family run business with over 25 years’ experience as an estab...

Location

United Kingdom , Romford, Essex

Salary:

Not provided

Ferns Group

Expiration Date

Until further notice

Requirements

Technical or manufacturer training is an advantage but not essential
Proven experience in fleet management, automotive repair, or a related field
Good knowledge of maintenance procedures
Excellent Organisational and communication skills
Proficiency in computerised maintenance management systems and/or fleet management software
Ability to multitask, prioritise workload, and work effectively under pressure
Attention to detail and commitment to accuracy in record-keeping and documentation
Flexible approach to work to accommodate fleet maintenance needs and emergency repairs
Valid UK full driver’s license and no more than 6 penalty points
Ability to commute/relocate to Romford RM1 before starting work

Job Responsibility

Assist customers in identifying and sourcing the correct parts for their needs, providing expert advice and recommendations
Fleet Maintenance Coordination: Schedule routine maintenance, inspections, and repairs
Coordinate with technicians and service providers
Monitor service records and ensure compliance with preventive maintenance schedules
Prioritise maintenance needs based on vehicle usage, safety concerns, and operational requirements
Vehicle Diagnosis and Troubleshooting: Assess vehicle issues reported by drivers
Communicate vehicle diagnostics and recommended repair solutions
Coordinate with Technicians to address complex or specialised repair needs
Parts Identification and Selection: Identify the correct parts and accessories for commercial vehicles
Utilize technical knowledge and parts catalogues

What we offer

Company pension
Free parking
On-site parking
Referral programme

Fulltime

Customer Service Apprentice - Service Advisor

As a Customer Service Level 3 Apprentice - Service Advisor, you will be the firs...

Location

United Kingdom , Birmingham

Salary:

8.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Passion for delivering great customer service
Strong communication skills (verbal, telephone, and face-to-face)
IT literacy, including basic data entry and record-keeping
Basic numeracy and literacy skills
Ability to work as part of a team and support colleagues

Job Responsibility

Provide a friendly and professional first point of contact for service customers
Welcome customers and ensure they understand the service process
Clearly explain any required work on their vehicle, using simple and understandable language
Build strong relationships with customers by delivering excellent service
Contact customers before their visit to confirm appointments and requirements
Keep customers informed throughout the service process
Follow up with customers after their visit to ensure satisfaction and address any concerns
Introduce customers to relevant products and services that may benefit them
Offer additional work where appropriate, explaining its value in a clear and customer-friendly way
Assist with handling paperwork, ensuring accuracy and clarity for customers

What we offer

25 days holiday rising with length of service - plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

Fulltime

New

Customer Service Advisor

This is a temporary summer role ending end of August 2026. Working 37.5 hours pe...

Location

United Kingdom , St Asaph

Salary:

24980.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Good level of knowledge on customer service
professional, prompt and courteous manner
empathy
collaborative teamwork skills
ability to manage and prioritize workload
compliance with GDPR policies and procedures
willingness to learn and develop knowledge of GreenThumb products

Job Responsibility

Engage with customers across phone, post, live chat and email
provide advice and guidance on GreenThumb treatments
set up Direct Debits
onboard new customers
reschedule treatments
handle complaints using customer care action plan
upsell additional products
log and maintain accurate records
manage and prioritize daily workload
work collaboratively as part of a team

Fulltime

Parts Advisor

Vertu Volkswagen Hereford have an exciting opportunity for a Parts Advisor to jo...

Location

United Kingdom , Hereford

Salary:

31824.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Parts Experience from a similar role within the Motor industry
ambitious
determination to seek out new sales opportunities

Job Responsibility

Dealing with incoming trade parts enquiries and orders via telephone and online platforms
accurately identify parts to meet customer sales requirements
utilising all product promotions effectively to achieve specific targets
identifying and maximising all upsell opportunities
maintain own knowledge levels on new or updated parts through training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls

What we offer

25 days holiday rising with length of service plus bank holidays
access to online rewards platform giving cash back and discounts for multiple retailers
preferential service rates
colleague purchase scheme
share incentive scheme
pension
enhanced maternity & paternity

Fulltime

Customer Service Advisor

Customer Services Representative (6-Month FTC) 📍 Brighton 💰 £26,227 pro rata ⏰...

Location

United Kingdom , Brighton

Salary:

26227.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Customer-focused with strong problem-solving skills
Excellent communication and attention to detail
Able to work independently and as part of a team
Confident using Microsoft Office and Outlook
Previous customer service experience preferred

Job Responsibility

Handle inbound customer enquiries
Resolve queries and provide account support
Take ownership of issues through to resolution
Identify opportunities to improve processes
Work closely with colleagues across the team

Fulltime

Select Country

Parts and Service Advisor

Job Description

Job Responsibility

Requirements

What we offer

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