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Parts and Service Advisor

renaulttruckcommercials.co.uk Logo

Renault Truck Commercials

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Location:
United Kingdom , Tipton

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

31000.00 - 35000.00 GBP / Year
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Job Description:

Operating within the newly opened Van Centre, (Hobart Rd, DY4 9LE) you will be part of a team developing and sustaining superior performance in Parts with some service reception tasks.

Job Responsibility:

  • Ensure customer orders are taken and supplied to the correct specification
  • Ensure that procedures are correctly carried out for the ordering of goods and their receipt
  • Maintain an efficient filing and retrieval system
  • Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point
  • Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy
  • Wear personal protective equipment (PPE) when must be worn
  • Ensure when working on the Front of House reception that customers are greeted professionally and with a friendly demeanor when booking in their vehicle, relaying back costs and information from their service and inspections etc.
  • Updating the customer throughout with timelines and costs where applicable
  • Ensure that the service area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point

Requirements:

  • Knowledge of vehicle parts essential with dealership front of house experience
  • To be able to competently use desktop PC and associated software & systems
What we offer:
  • 25 days holiday rising with service
  • pension scheme with employer matched contribution of up to 5%
  • healthcare cash back scheme
  • discounts across retailers, cinemas and theme parks ++
  • discount on Arval Contract Hire cars

Additional Information:

Job Posted:
February 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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