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Parts Advisor

Thurlow Nunn

Location:
United Kingdom , Norwich

Category:
Sales

Contract Type:
Not provided

Salary:

34600.00 GBP / Year

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Job Description:

We have an exciting opportunity for Parts Advisors to join our Parts team at both our Norwich Cromer Road and Norwich Hall Road branches. You will be selecting parts from the manufacturer’s Electronic Parts Catalogues and issuing these parts to the Technicians within the Workshop to fulfil the requirements of the service or repair. You will also serve customers that come into the branch for any Parts needs. You will need to be confident and accurate and be able to demonstrate the ability to work under pressure. Although previous experience with Parts Catalogues and working in a busy workshop environment is preferable, full training and support will be provided.

Job Responsibility:

Selecting parts from the manufacturer’s Electronic Parts Catalogues
Issuing parts to the Technicians within the Workshop to fulfil the requirements of the service or repair
Serving customers that come into the branch for any Parts needs

Requirements:

Experience providing exceptional customer service
Previous experience of working with Vauxhall/PSA products
Excellent communication skills both face to face and over the telephone
Passion and drive for exceeding targets
Competence in Microsoft packages

What we offer:

31 days annual leave (including bank holidays)
Pension scheme
Life assurance
Free RAC breakdown cover
Cycle to work purchase scheme
Preferential parts, service and labour rates
Discounts on new and used vehicles
Aftersales discounts
Access to health and wellbeing support services
Free refreshments
Employee discount platform
Recruitment Referral Incentive Scheme
Employee Assistance Programme (EAP)

Additional Information:

Job Posted:
February 01, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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