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Renault Swansea is looking for an experienced Parts Advisor to join our busy dealership on Fendrod Way, Swansea (SA7 9DG). You’ll be joining a Parts team that prides itself on providing excellent customer care.
Job Responsibility:
Optimising the sale of all Parts and Accessory products to Retail and Trade Customers and the workshop
Contacting distributors, fleet owners, trade outlets and shops to sell parts and accessories
Satisfying all customer requirements and increasing all aspects of the parts business through direct selling
Ensuring all customer queries are dealt with within required time frames
Storing all parts correctly
Stock management – assisting with warehouse duties, stock checking etc.
Requirements:
Previous experience in a Parts Advisor role preferably at a main dealer
Excellent communication and negotiation skills
Ability to deliver outstanding customer service
Computer literate and ability to use online systems
A full UK driving licence
What we offer:
Access to a salary‑sacrifice, tax-efficient new car scheme (ECOS) from £75 per month
A family new car scheme is available for close family members from £139 per car per month
Car insurance is included on both of these car schemes
33 days’ annual leave including Bank Holidays (with the option to buy or sell additional days)
Pension scheme with life assurance cover
Share Incentive Scheme
Brand new car on our Loan Plan Car scheme
Staff discounts on vehicles, parts, servicing, and accessories
Free Mortgage and pension advice seminars
Cycle‑to‑Work scheme, including e‑bikes
Discounted gym membership
Enhanced Maternity and Paternity policies
Opportunities to progress your career and excellent Manufacturer training