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We are currently seeking a Parts Advisor to join our team in Hartwell Watford. Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11 locations.
Job Responsibility:
Deal with any customer enquiries over the phone and face to face
Ordering, booking out parts, invoicing and taking payment
Checking in parts deliveries
Assisting with parts stock check
Liaising with the workshop, service advisors and customers
Ensuring prices are entered onto VHC within required time
Contact customers offering special promotions that are available from time to time
Pick parts and check for damage or shortages
Pre-pick parts for those jobs pre-booked into Workshop
Requirements:
Retail / administration / reception experience
Good telephone manner
Excellent customer service skills
Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable
Full, valid and clean UK driving license
Candidates must have the ability to communicate at all levels