Parts Advisor

• Providing professional customer service supporting customers and workshop teams with parts enquiries
• Identifying and supplying parts ensuring accuracy and efficiency
• Processing orders and returns following company procedures
• Maintaining stock records assisting with stock checks and audits
• Monitoring back orders keeping customers updated on availability
• Maintaining a clean, organised department
• Supporting sales targets contributing to departmental objectives

• Previous experience in an automotive parts or motor trade environment (desirable)
• Strong customer service and communication skills
• Good organisation and attention to detail
• Ability to work well in a fast-paced team
• Basic computer skills and familiarity with stock systems

Previous experience in an automotive parts or motor trade environment

• Monthly performance bonus of £3,000 per year
• Career development plan including full manufacturer training and certification
• Structured working hours averaging a 42 hour week
• Ongoing investment in digital aftersales systems
• Prestige staff car options and staff discounts across the Group
• Great facilities and a professional supportive team environment
• Generous annual leave - 30 days paid holiday (including Bank Holidays) increasing to 35 days with length of service
• £1,000 employee referral bonus
• Medicash healthcare scheme
• Employee Assistance Programme (EAP)
• Wellbeing courses and support
• Company pension scheme and life assurance cover
• Employee reward and recognition schemes
• Annual Williams summer staff event and children's Christmas party