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Parts Advisor

Alliance Automotive UK LV Ltd

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Location:
United Kingdom, Kidderminster

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

NAPA Auto Parts - Commercial is a leading provider of premium parts, tools, and equipment catering specifically to commercial vehicle (CV) mechanics and repair professionals. We are currently looking for a Parts Advisor to join our team. As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.

Job Responsibility:

  • Taking orders over the telephone, upselling to increase invoice value
  • Outbound calling to raise customer awareness and achieve higher sales
  • Building long-term rapport with local customers
  • Actively promote offers, discounts and customer competitions
  • Limiting credits and returns by ordering and sending the right parts, first time

Requirements:

  • Punctual, organised, and efficient whilst working towards deadlines
  • Pro-active and enthusiastic when speaking with customers
  • Able to demonstrate empathy towards customers
  • Professional and possess excellent communication skills
What we offer:
  • Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App
  • Opportunities for career progression and bespoke training
  • Free pension advice from our standard pension provider
  • Free access to Health, Wellbeing and Financial tools
  • Potential to earn a performance based bonus, paid monthly
  • Discount on car parts

Additional Information:

Job Posted:
December 05, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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