Parts Advisor

• Assist customers and workshop staff with parts enquiries (in person, phone, or email)
• Identify correct parts using electronic catalogues and systems
• Provide quotations, pricing, and availability of parts
• Process orders, invoices, payments, and receipts
• Maintain stock levels, order new parts, and conduct stock checks
• Receive, unpack, and store deliveries correctly
• Keep accurate records of parts transactions and inventory
• Ensure the parts department is clean, organised, and efficient
• Liaise with suppliers and internal departments to ensure smooth operations

• Excellent customer service and communication skills
• Organised, adaptable and proactive
• Enjoy working as part of a team
• Positive, "can-do" attitude
• Flexible, reliable and happy to get stuck in
• Enjoy building rapport with customers and colleagues

Experience in customer service, call centre, or automotive environments

• Bonus opportunities
• 25 days holidays plus bank holidays
• Excellent benefit package
• Ongoing training and career development opportunities