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We are recruiting for a Parts Advisor to join our busy Agricultural team in in our Knockdown depot. This is a hands-on role at the centre of our operations. You’ll support customers and engineers with machinery parts and product enquiries, helping keep their machines running and customers satisfied. We supply and maintain high-quality agricultural equipment from some of the world’s most trusted machinery brands. Our reputation is built on strong knowledge, reliable service, and people who take pride in doing the job properly. With continued growth and investment across the business, this role offers more than just a job. It’s a chance to build your knowledge, gain confidence, and develop into a more senior position over time. This role suits someone who enjoys being relied upon, takes pride in doing things properly, and wants to build a long-term career in a stable and growing business. For the right person, this can develop into more senior or specialist roles as your experience grows.
Job Responsibility:
Serving agricultural and groundcare customers, and our engineers with parts and technical queries
Communicating in-person, over the phone and via email
Ordering parts and managing supplier relationships
Producing quotations and processing invoices
Maintaining accurate stock control and supporting stock input
Keeping the parts department organised, compliant, and running smoothly
Helping to grow parts sales by noticing opportunities and supporting the wider team
Requirements:
Parts experience is desirable
Interest in agriculture/farming or groundcare
Willingness to learn the complexities of parts for agricultural machinery
Team player who can work under pressure and adapt quickly
Practical mindset with a focus on solving problems
Confidence to identify opportunities and upsell where appropriate
Strong communication skills and a genuine focus on customer service
UK driving licence
Flexibility to be part of a weekend rota covering Saturday and Sunday
Flexibility to undertake additional hours during seasonal farming peaks
What we offer:
Annual pay reviews
23.5 days holiday, rising to 26.5 days with service, plus Bank Holidays
Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute
Additional option of joining the ‘salary sacrifice’ smart pension scheme
Life Assurance cover, up to 5 times salary with service
Employee share Plan – providing our employees with a real stake in the business
Cross-divisional career development plans, providing you with a range of future job opportunities across our large organisation
Staff discounts on a huge variety of products at our stores
Comprehensive training ensuring that you feel you have the support necessary to be a success