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Partnerships Success Manager

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Evaro

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Location:
United Kingdom , Norwich

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Category:
IT - Software Development

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Contract Type:
B2B

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Salary:

Not provided
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Job Description:

As Partnerships Success Manager, you will be responsible for onboarding, managing, and growing relationships with our partners across consumer brands, healthcare organisations, and employee benefits platforms. You will ensure partners launch successfully, engage deeply with our product, and achieve strong performance outcomes. This is a hands-on role ideal for someone who thrives in early-stage environments, enjoys shaping new processes, and is excited by the opportunity to influence the trajectory of the B2B business from its earliest chapters.

Job Responsibility:

  • Own the post-sales (from contract signing) phase of Evaro’s B2B partnerships, getting partners successfully live, supporting them and working with them to grow business for our mutual benefit
  • Lead the end-to-end onboarding process for new partners, from kickoff through to launch
  • Coordinate internally across engineering, clinical, operations and marketing teams to ensure smooth integration
  • Serve as the primary point of contact for strategic partners, building trusted, long-term relationships
  • Track usage, engagement, and commercial metrics, providing insights that drive optimisation and expansion opportunities
  • Act as the voice of the partner internally, translating feedback and requirements for other internal teams
  • Own, define and document processes and practices for managing partnerships

Requirements:

  • 3+ years experience in partner success, account management, customer success, or partnerships- ideally in SaaS, digital health, healthcare services, or employee benefits
  • Strong project management skills
  • able to juggle multiple partners and timelines
  • Excellent communication (written and verbal) and stakeholder management across technical and non-technical audiences
  • Track record of forming strong relationships with stakeholders at all levels, influencing partners successfully and resolving relationship issues
  • Able to understand and articulate complex concepts, including regulatory and compliance considerations
  • Commercially minded with track record of growing accounts/partnerships and forming effective strategic plans to do so
  • Analytical and very numerate – able to create reports and draw effective insights from performance data
  • Comfortable with ambiguity and change and excited to work in a fast paced start up environment

Nice to have:

  • Experience in health sector or another regulated industry (e.g. insurance, financial services)
  • B2B2C business model experience / experience working with consumer brands, employee benefits providers, or digital health organisations
  • Experience working directly with product and engineering teams
  • Knowledge of e-commerce and digital user experience best practic
What we offer:
  • Competitive salary
  • Pension scheme
  • Opportunities for professional development and growth
  • A modern office based just outside of Norwich
  • Regular team building and events

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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