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As Partnerships Success Manager, you will be responsible for onboarding, managing, and growing relationships with our partners across consumer brands, healthcare organisations, and employee benefits platforms. You will ensure partners launch successfully, engage deeply with our product, and achieve strong performance outcomes. This is a hands-on role ideal for someone who thrives in early-stage environments, enjoys shaping new processes, and is excited by the opportunity to influence the trajectory of the B2B business from its earliest chapters.
Job Responsibility:
Own the post-sales (from contract signing) phase of Evaro’s B2B partnerships, getting partners successfully live, supporting them and working with them to grow business for our mutual benefit
Lead the end-to-end onboarding process for new partners, from kickoff through to launch
Coordinate internally across engineering, clinical, operations and marketing teams to ensure smooth integration
Serve as the primary point of contact for strategic partners, building trusted, long-term relationships
Track usage, engagement, and commercial metrics, providing insights that drive optimisation and expansion opportunities
Act as the voice of the partner internally, translating feedback and requirements for other internal teams
Own, define and document processes and practices for managing partnerships
Requirements:
3+ years experience in partner success, account management, customer success, or partnerships- ideally in SaaS, digital health, healthcare services, or employee benefits
Strong project management skills
able to juggle multiple partners and timelines
Excellent communication (written and verbal) and stakeholder management across technical and non-technical audiences
Track record of forming strong relationships with stakeholders at all levels, influencing partners successfully and resolving relationship issues
Able to understand and articulate complex concepts, including regulatory and compliance considerations
Commercially minded with track record of growing accounts/partnerships and forming effective strategic plans to do so
Analytical and very numerate – able to create reports and draw effective insights from performance data
Comfortable with ambiguity and change and excited to work in a fast paced start up environment
Nice to have:
Experience in health sector or another regulated industry (e.g. insurance, financial services)
B2B2C business model experience / experience working with consumer brands, employee benefits providers, or digital health organisations
Experience working directly with product and engineering teams
Knowledge of e-commerce and digital user experience best practic
What we offer:
Competitive salary
Pension scheme
Opportunities for professional development and growth
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