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Partnerships Operations Specialist

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Farmlands Co-operative

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Location:
New Zealand , Christchurch

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

As our Partnerships Operations Specialist, you'll join a small, fast-moving team at the heart of Farmlands Card — supporting the people who manage some of New Zealand's most recognised businesses. You'll start by supporting the Partnership Portfolio Managers: owning the operational engine: keeping activity on track, managing workflows, coordinating signage and admin and making sure nothing falls through the cracks. Then, progressively, you'll redesign it. As you document processes, map SLAs and identify where manual effort is slowing the team down, your role evolves — from doing the work to improving it. You'll leverage AI tools, identify workflows for automation and streamline how we work using the tools we have to reduce friction and free up capacity across the team.

Job Responsibility:

  • Supporting Portfolio Manager administration
  • Owning operational workflows across partner activity
  • Monitoring and managing shared inboxes
  • Documenting processes and mapping SLAs
  • Managing your own backlog of optimisation work
  • Working with suppliers and internal stakeholders to improve response times and ways of working
  • Supporting the team with reporting, communications and urgent problem-solving
  • Maintaining accurate records across information management systems and CRM.

Requirements:

  • Strong Microsoft Dynamics 365 experience
  • Familiarity with workflow automation tools and/or a genuine interest in using AI to work smarter
  • Highly organised and self-directed, with the ability to manage your own priorities and needs of the team with initiative
  • Clear communicator who can work across a team, liaise with external partners and translate operational problems into practical solutions
  • Experience in an operational, coordination, or partnerships support role
  • Power BI experience would be a bonus.

Nice to have:

Power BI experience

What we offer:
  • Flexible working options and free onsite parking
  • Competitive salary
  • Sick leave from Day 1
  • Paid birthday leave
  • Leave purchase opportunity
  • Access to learning platform The Greenhouse and LinkedIn Learning
  • Staff discounts at Farmlands stores
  • Exclusive shareholder offer
  • Pet-friendly office environment

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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