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We are looking for a motivated and detail-oriented Scheme Partnership Manager to join our Partnerships team. This role offers an excellent opportunity to develop expertise in managing relationships with payment schemes while supporting the wider team in delivering high-impact initiatives. You will play a key role in coordinating day-to-day operations, managing CRM data, supporting Quarterly Business Reviews (QBRs), and contributing to strategic projects. Over time, you will have the opportunity to take ownership of a small portfolio of schemes, developing your own relationships and commercial responsibilities.
Job Responsibility:
Support senior team members in the daily management of payment scheme relationships across a range of products and geographies
Maintain accurate and up-to-date CRM records, ensuring key information is captured and accessible
Coordinate team-wide initiatives, tracking progress, deadlines, and deliverables
Prepare materials for QBRs, including gathering data, analysing performance metrics, and drafting presentations
Assist in preparing CRM reports and dashboards to monitor relationship health and track key actions
Conduct data analysis to identify opportunities, risks, and performance trends within scheme portfolios
Liaise with internal stakeholders across Product, Marketing, Operations, and Compliance to deliver on scheme-related activities
Take ownership of a small portfolio of payment schemes, managing the relationship, monitoring performance, and identifying growth opportunities
Requirements:
Some experience in partnerships, account management, payments, or a related commercial role is beneficial
Strong organisational skills and attention to detail, with the ability to manage multiple priorities
Confident in using data to identify trends and make recommendations
Proficient in Microsoft Office/Google Workspace, with strong Excel/Sheets skills
Excellent written and verbal communication skills
A collaborative mindset, with the ability to work effectively with colleagues across departments
Proactive and eager to learn, with a genuine interest in the payments and fintech industries
Spanish speaking would be beneficial
Nice to have:
Spanish speaking would be beneficial
What we offer:
Hybrid working with a 3 days / week on site expectation
28-day holiday allowance
Work from abroad policy, enabling employees to work remotely for up to another 30 days per year
GBP 500 annual budget to support professional growth
Leadership cafés, on-the-job training
Medical insurance (BUPA health care plan)
5% matching pension plan through Now Pensions
Enhanced family leave
Workplace Nursery Scheme
Gym membership contribution
Mental Health Platform with one-on-one therapy, chat therapy, therapist-led courses, guided meditations