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Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We make selling internationally as simple as selling domestically for hundreds of retailers and brands worldwide. As a Partnerships Manager, you will be instrumental in fostering and enhancing relationships with our eCommerce partners to drive sales growth and maximise revenue for the DACH and Italian region. This role involves managing daily operations of partner accounts, ensuring seamless collaboration, and devising strategies for mutual growth and success. Your expertise in eCommerce, business development, communication and partner ecosystem development will be critical in achieving our objectives.
Job Responsibility
Cultivate and sustain relationships with key eCommerce partners, including digital agencies, online marketplaces, payment service providers, platforms, and third-party logistics (3PL) providers
Collaborate with partners to uncover growth opportunities, align business goals, and execute joint marketing campaigns
Maintain regular communication with partners to update them on referral performance, product advancements, promotions, and other relevant developments
Monitor partner performance, analyse data, and offer recommendations to enhance sales and revenue
Negotiate partnership agreements and contracts to ensure mutually beneficial terms
Identify and pursue new expansion opportunities, including new market entries and innovative partnership programs
Collaborate with Global-e’s marketing team to develop high-impact promotions, events, and co-sponsorship opportunities
Create compelling presentations and collateral to showcase the benefits of partnering with Global-e
Formulate and execute strategic plans to achieve growth targets in line with business objectives
Analyse market trends and competitor activities to identify potential opportunities and challenges
Partner with cross-functional teams, including marketing, sales, customer success, and product development, to align strategies and drive results
Track key performance indicators (KPIs) for eCommerce partnerships, such as referrals, demos, average contract size, and total contracts
Analyse data to generate actionable insights and optimise partner performance
Prepare and present regular reports to internal stakeholders and partners, highlighting findings and recommendations
Develop strong relationships with internal teams such as Marketing, Sales, and Solutions to ensure effective support for partnership activities
Serve as the primary point of contact for eCommerce partners, addressing their needs, resolving issues, and delivering exceptional service
Requirements
Bachelor’s degree in business, Marketing, or a related field, or at least 3 years of equivalent work experience
Proven track record in eCommerce partnership management or a similar commercial role, ideally within the eCommerce industry
Strong business and financial acumen, with excellent time management and organizational skills
Highly motivated, entrepreneurial, and results-driven, with the ability to work both independently and collaboratively
In-depth understanding of Direct-to-Consumer (DTC) eCommerce platforms, logistics, and digital marketing channels
Outstanding communication, negotiation, and relationship-building skills
Analytical mindset with the capability to interpret data, derive insights, and make data-driven decisions
Proficiency in CRM systems, project management tools, and Microsoft Office Suite
Demonstrated ability to communicate, present, and influence effectively at all organisational levels, including executive and C-level