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As a Partnerships Coordinator within our Broker channel, you will play a key role in supporting and enabling Prospa’s intermediary partnerships across Australia. Working closely with the Partnerships and National Sales teams, you will help ensure our aggregator relationships, industry associations, sponsorships and reporting obligations are delivered accurately and on time. You are an essential support function for the channel, coordinating operational activities, managing partner enquiries and maintaining high standards across reporting, reconciliations and data. Your work helps ensure our broker partners have a seamless experience and our sales teams are set up for success. This role suits someone who is highly organised, detail-oriented and enjoys working behind the scenes to keep complex partnership ecosystems running smoothly.
Job Responsibility:
Supporting aggregator and key partner enquiries, including policy updates, resources, contact details, commissions and general requests
Coordinating national sponsorships, industry events and marketing asset delivery in collaboration with internal teams and external stakeholders
Assisting with monthly partnership invoicing, aggregator fees and financial reconciliations
Preparing and distributing weekly and monthly commission reports to aggregators
Working with the data team to help maintain accurate and up to date channel reporting
Supporting aggregator onboarding activities and ongoing partner administration
Maintaining database hygiene, including regular data washes and system updates
Providing day to day operational and reporting support to the Partnerships and National Sales teams
Assisting with training and support across tools such as Salesforce, Tableau, Excel and Confluence
Updating Broker channel Confluence pages and training documentation as required
Sharing relevant industry, association and aggregator updates with the Broker channel
Supporting channel projects and ad hoc initiatives as needed
Requirements:
Excellent communication and relationship building skills across multiple departments, company levels and stakeholders
Analytical and self-starter mentality with ability to work in a fast paced ever changing environment
Energetic, diligent, passionate, and tenacious team player
Excellent time management and creative problem solving
Tableau, Salesforce, Qualtrics, Concur and high level of excel knowledge.