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Partners are at the heart of BT Consumer’s strategy, driving P&L objectives through trading activities, marketing support, and innovative collaborations in hardware, software, and content. The Partnerships division acts as the single entry point for all managed partners across Mobile, Tech, and Gaming, providing expertise in relationship management, commercial negotiation, and strategic planning. As Partnerships Commercial Manager, you will take full ownership of specific partners or product categories, managing end-to-end commercial performance, negotiations, and business planning. This includes monitoring sales, ensuring availability, driving profitable reinvestment, and collaborating with Finance, Trading, Supply Chain, and Marketing teams. Reporting to the Partnerships Principal, you will be accountable for delivering category P&L targets and shaping long-term growth strategies through data-driven insights and strong stakeholder engagement.
Job Responsibility:
Act as the primary point of contact for managed partners, ensuring consistent communication and alignment across BT Consumer and partner organisations
Develop and maintain annual business plans and category roadmaps, including KPI tracking, full-year outlooks, and adjustments to meet trading targets
Lead quarterly and ad hoc commercial negotiations, securing sign-off for high-value deals and defining commercial ambitions for major launches and bespoke initiatives
Implement agreed pricing and promotional strategies through cross-functional teams, ensuring flawless execution and conducting post-implementation reviews
Monitor sales performance, availability, and market share using data insights
provide actionable recommendations to maximise volume and value opportunities and shape partner messaging for business reviews
Collaborate with Finance, Trading, Supply Chain, and Marketing teams to ensure accurate forecasting, stock availability, and compliance with partner marketing guidelines, including merchandising and launch execution
Drive growth by identifying and unlocking new categories, innovative products, and service revenue streams aligned with BT’s strategic objectives, recommending devices and initiatives based on partner innovation or exclusivity
Requirements:
Strong commercial acumen with the ability to identify and maximise opportunities that deliver value
Proven experience in managing complex, high-value negotiations and achieving strong commercial outcomes
Expertise in partnership management and business planning, including developing and evolving mid-to-long-term plans aligned to strategic objectives
Ability to influence and build credibility with senior stakeholders, presenting and gaining support for high-impact initiatives
Skilled in working within fast-paced, matrixed environments, demonstrating resilience and adaptability to change
Extensive experience in the Mobile, Tech or Gaming sectors, with a solid understanding of market dynamics and retail industry trends
Demonstrable track record of delivering against challenging targets and driving results through collaboration and effective stakeholder engagement
What we offer:
Annual on target bonus - 10% (calculated using both personal and company performance multipliers)
25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service
2 weeks carer’s leave
All parents welcoming a new child are eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
Life Assurance (4 x life cover pay)
Exclusive colleague discounts on our latest and greatest BT broadband packages
50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
Discounted EE TV including TNT Sport and the NOW Entertainment membership
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc
Volunteering days so you can give back to your local community
Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
24/7 private virtual GP appointments for UK colleagues