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Partnerships and Service Integration Lead

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yourtown

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Location:
Australia , Blacktown, Milton

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This role has responsibility for leading and strengthening strategic partnerships and referral pathways within Virtual Services. The role enables seamless integration and referral pathways across internal programs, funding partners and key external stakeholders, responding to emerging business partnerships and sector needs, ensuring stronger service outcomes and enhanced client impact.

Job Responsibility:

  • build and maintain strong relationships with a diverse range of organisations across the sector including education, mental health, child protection and non- governmental for-purpose organisations
  • represent Virtual Services in forums, meetings and working groups to strengthen partnerships and sector collaboration
  • conduct research to identify service gaps, opportunities and insights to support integration with internal and external stakeholders
  • ensure contracts and reporting are delivered accurately, within scope and on time
  • establish and oversee Virtual Services specialist helplines and referral pathways
  • develop and implement efficient cross-agency referral protocols
  • facilitate the exchange of information between Virtual Services, yourtown programs and external partners, including facilitation of audits
  • develop and deliver information or capability-building sessions to team members and partners
  • partner with program managers to support specialist service development, implementation and continuous improvement

Requirements:

  • relevant university degree qualification in psychology, social work, counselling or related field
  • minimum 5 years’ experience in a similar role
  • demonstrated knowledge of State Education, Mental Health and Child Protection sectors as they relate to children and young people and parents and carers
  • proven experience aligned to information-sharing protocols and ethical considerations
  • strong interpersonal, organisational and time management skills
  • ability to communicate effectively with diverse stakeholders
  • proficiency in research and evaluation techniques
  • ability to facilitate internal and external presentations
  • ability to travel interstate

Nice to have:

  • passion, commitment and belief in young people
  • genuine passion for networking and developing stakeholder connections
What we offer:
  • salary sacrifice options to increase your take home pay
  • ability to negotiate flexible work hours and work arrangements
  • opportunities for internal and external professional development
  • free access to LinkedIn Learning including over 16,000 learning modules
  • a genuine focus on employee health and wellbeing
  • yourWellness program includes free access to Calm & Centr Apps
  • access to free and confidential counselling sessions for you and members of your immediate family
  • access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations

Additional Information:

Job Posted:
March 20, 2026

Expiration:
March 28, 2026

Employment Type:
Fulltime
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