Partnerships and Sales Operations Manager Jobs

Khan Academy

Location:
United States, San Mateo

Category:
Sales

Contract Type:
Not provided

Salary:

96800.00 - 108900.00 USD / Year

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Job Description:

We are seeking a Partnerships and Sales Operations Manager to play a key role in supporting and optimizing our partnerships and sales operations. This individual will help design, manage, and improve the systems and processes that enable our team to effectively engage with school districts, early learning providers, and strategic partners. The Partnerships and Sales Operations Manager will manage the operational flow of partnerships—from contracts and renewals to onboarding and performance tracking—ensuring smooth collaboration across sales, marketing, and implementation teams. They will also support lead generation and CRM maintenance, manage inbound inquiries, and coordinate RFP and vendor registration processes to expand our reach. This role is ideal for someone who is detail-oriented, organized, and proactive, with strong communication skills and a knack for building efficient systems. The right candidate will thrive in a dynamic environment, balancing strategic thinking with hands-on execution to strengthen the infrastructure that drives our partnerships and growth.

Job Responsibility:

Support contract lifecycle management– drafting, review coordination, approvals, renewals, and compliance tracking
Support partner data collection and performance metrics for visibility across teams
Support partner onboarding and enablement (e.g., training sessions, communications, resource distribution)
Gather and track testimonials and success stories for marketing and white papers
Collaborate cross-functionally with sales, marketing, and implementation teams to ensure smooth partner execution
Identify and source contact information for potential partners, including school districts and early learning providers
Manage inbound leads via HubSpot, unqualifying and responding to leads who do not meet SQL parameters
Support CRM systems maintenance , ensuring accuracy and completeness of leads, accounts, and opportunities
Conduct RFP research and provide administrative support for proposal submissions and vendor registrations
Manage vendor agreements, including proactively applying for vendor approval in key districts/states
Support participation in education conferences and other public-facing events
Support the development, documentation, and maintenance of operating systems and procedures for partnership and sales operations
Support the implementation or integration of new systems or processes as the team grows
Support sales collaboration between Khan Academy for Districts and Khan Academy Kids
Contribute to special projects, pilots, or operational experiments that expand reach or impact
Support strategic partnership evaluations or business development initiatives

Requirements:

3+ years of experience in program management, sales operations, partnerships, or a related field
Experience working in public education or similar space
Familiarity with sales pipeline management
Strong organizational skills - the ability to manage multiple tasks concurrently, from start to finish
Advanced proficiency with tools like Google Workspace and Zoom
Advanced oral and written communication skills
Proactive working style with the ability to take ownership of projects from planning through to execution
Well-developed capabilities in problem-solving and crafting efficient processes
An ability to build and manage relationships with internal Khan Academy teams and external districts and vendors in a collaborative manner
A keen eye for detail
Motivated by the Khan Academy mission
Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization

Nice to have:

Knowledge of HubSpot is a plus
Use of Canva, Google Slides, and other platforms a plus

What we offer:

Competitive salaries
Ample paid time off as needed
8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost
Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
Generous parental leave
An exceptional team that trusts you and gives you the freedom to do your best
The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
Opportunities to connect through affinity, ally, and social groups
401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Partnerships and Sales Operations Manager