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Partnership success coordinator

Belgium, Brussels · Job Posted December 11, 2025

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Job Description

As a Partnership Success Coordinator, you will hold a key role as you will create the Partnership Success department for Powerdot Belgium. This is a dynamic role with a wide range of responsibilities.

Job Responsibility

  • Creating the processes, KPI’s and routines of the department that you will create and own
  • Ensuring the satisfaction of signed clients by working closely with the Operations team
  • Driving client adoption of our tools and solutions to integrate seamlessly with their retail activities
  • Designing and launching special campaigns on the charging stations in connection with retailer client events
  • Maximizing our Net Promoter Score among clients
  • Gathering client feedback to inform our product roadmap and commercial messaging
  • Automating the above processes wherever possible
  • Identifying underperforming sites and proposing initiatives to increase usage
  • Expanding our network by identifying sites where additional charging stations could be installed and negotiating extension contracts at existing locations
  • Turning existing clients into ambassadors for prospective clients
  • Coordinating with the rest of the Business Development team to support the achievement of commercial growth objectives

Requirements

  • Fluent in FR + NL + EN
  • Holds a Master’s degree in Business, Engineering, Communication or an equivalent field
  • 1–3 years of experience, ideally in customer success management within a high-growth B2B scale-up
  • Excellent written and verbal communication skills
  • Highly organized with a strong sense of priorities
  • Pragmatic
  • Entrepreneurial mindset
  • Rigorous and methodical
  • Comfortable engaging with clients and enjoys client-facing interactions
  • Excellent stress management
  • Strong commercial acumen, creativity, and a drive to propose innovative and relevant solutions to clients
  • Able to understand our business plan and growth and profitability levers as an investment fund, while also comprehending retailer businesses to offer tailored solutions
  • Passionate about sustainable mobility

Nice to have

Experience in electric mobility is a plus

What we offer

  • Private health insurance coverage
  • Gym membership
  • Flexible working hours
  • Annual offsite
  • Regular team-building events
  • English Training
  • Free office snacks and unlimited coffee & Meal allowance for every worked day
  • Special discounts for charging your electric vehicle

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