Partnership Manager, Financial Institutions Job at Air Canada (Toronto)

Job Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Aeroplan loyalty program is transforming the way Air Canada engages with its customers, promising to create more rewarding relationships. Our team’s mandate is to re-envision the airline’s loyalty and digital products, with the goal of creating an easy-to-use and more personalized experience. We’re looking for great people who will thrive in an entrepreneurial, highly-collaborative, innovative, and fast-paced environment dedicated to bringing this vision to life. They will lead the management of at least one Financial Institution relationship or network partner for Aeroplan products (primarily cobranded credit cards), which includes being the main point of contact for the partner teams and internal shared services groups as well as leading the daily management of the partnership. The successful incumbent will lead the management and growth of the assigned portfolio and will work with internal and external stakeholders to develop compelling business strategies and oversee the execution of multiple, concurrent engagement projects in support of Aeroplan and our Financial Institution and network partner goals and objectives.

Job Responsibility

Manage the performance of the network partnership, ensuring delivery against financial, customer, and strategic objectives
Oversee the governance framework for the partnership, including performance reviews, risk management, and compliance with contractual and regulatory requirements
Establish and cultivate strong, trust based relationships with senior leadership and operational teams across partner organizations
Lead the strategic planning process for the network partnership and cross FI team, including the definition of objectives, KPIs, growth strategies, and tactical plans
Identify market, customer, and competitive insights to inform long term portfolio strategy and partnership evolution
Drive cross FI and network initiatives that enhance customer value, strengthen partner alignment, and support organizational priorities
Build and maintain financial models to evaluate cross FI initiatives, new product concepts, pricing strategies, and partnership structures
Conduct scenario modelling, sensitivity analysis, and profitability assessments to support investment decisions and portfolio optimization
Develop comprehensive business cases that articulate strategic rationale, financial impact, customer value, and execution considerations
Partner with finance to validate assumptions, refine forecasts, and ensure alignment with organizational financial frameworks
Provide data driven insights and recommendations to senior leadership to guide strategic decision making across the cobrand portfolio
In collaboration with the Aeroplan Marketing team, design and manage the execution of integrated cross FI and network marketing plans that drive acquisition, engagement, and spend
Define, scope, and oversee the delivery of new Aeroplan cross FI/network promotional constructs
Ensure seamless execution of initiatives by coordinating across marketing, product, technology, operations, and external partners

Requirements

Minimum 5 years of account management and/or finance/accounting related experience
Financial acumen with strong data and analytical capabilities
Excel and PowerPoint skills required
Experience in credit cards, financial institutions or networks an asset
Strong organizational skills and the ability to manage multiple, complex projects simultaneously involving various stakeholders and cross-functional teams
Good problem-solving skills and superior attention to detail
Experience working with partners within collaborative and integrated marketing environments
Superior interpersonal, organizational and communication skills
Strong data-driven thinking and analytical skills
Thrives in a high-volume, agile, and fast-paced environment within a high-performance, results-oriented, passionate and fun-loving/travel-obsessed team
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Bilingual English / French an asset
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment
Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest

Nice to have

Bilingual English / French an asset
Experience in credit cards, financial institutions or networks an asset

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Partnership Manager, Financial Institutions

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