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Partnership Living Operations Manager – 12 Month FTC. Lead the delivery of a specialist supported housing service. This is an excellent opportunity for an experienced housing or supported housing professional with strong operational and people management experience to lead a service supporting customers with a wide range of complex needs. The service supports customers with a range of needs including mental health, learning disabilities, physical disabilities, domestic abuse, homelessness and complex backgrounds.
Job Responsibility:
Managing, motivating and developing a team to deliver high-quality housing management and support services
Overseeing service performance, compliance, safeguarding and customer outcomes
Managing voids, lettings, ASB, health & safety and property standards
Ensuring contracts and commissioning requirements are met and performance is accurately reported
Working closely with Local Authorities, care providers and partner agencies
Supporting service development, continuous improvement and change programmes
Monitoring budgets, income and financial performance, including service charge awareness
Acting as Safeguarding Lead for the service area
Requirements:
Experience managing teams within housing, supported housing or a related environment