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We are building a new function within Global Partnerships: Partner Engagement. This team exists to make Collinson consistent, credible, and easier to work with for every partner in our global network, including the strategic accounts that drive the greatest commercial value. We design the frameworks, tools, and processes that regional partnership teams use to engage partners across the Americas, EMEA, and APAC. We are looking for a Partnership Executive to join this team, bring execution strength to a function rich in strategy and ideas, and help accelerate our delivery. You will work directly with the Global Partner Engagement lead to deliver the operational backbone of our engagement programme, supporting the performance and retention of our strategic partner accounts, as well as the broader partner network, and contributing to improved commercial outcomes through more consistent, high-quality partner engagement: maintaining toolkits, coordinating across regions, tracking progress, supporting data gathering, and ensuring nothing falls through the cracks. This is primarily an internal enablement role. There will be occasions where you support partner-facing activity - workshops, listening sessions, or programme presentations. Your job is to build and maintain the infrastructure that makes 1,900+ partnership relationships work better. This role is not purely coordination-focused. You will help identify gaps, inconsistencies, and risks in how we engage partners globally, and support the team in driving improvements across regions and accounts.
Job Responsibility:
Maintain and proactively manage the Partner Engagement workstream tracker
Coordinate deliverable timelines across regional leads in Americas, EMEA, and APAC
Prepare materials for stakeholder meetings
Support the scheduling and logistics of regional workshops, listening sessions, and cross-functional working groups
Ensure visibility and alignment across regions on key priorities
Gather and organise partner data to support QBR preparation, Voice of Partner NPS analysis, strategic account performance tracking, and partnership health monitoring
Build and maintain reporting dashboards and data extracts in Tableau and Excel
Compile regional feedback and trends into structured summaries
Support the preparation of leadership updates and board-level materials
Identify trends, risks, and opportunities from partner and regional data
Support the development and tracking of Strategic Account Plans for Tier 1 partners
Track key commitments, risks, and actions across strategic accounts
Support preparation for QBRs, ABRs, and executive-level partner engagement
Maintain the partner engagement knowledge repository on SharePoint
Support the development and refinement of engagement toolkits
Coordinate with Marketing on branded partner materials
Draft and edit internal communications, process documentation, and training materials
Ensure engagement toolkits are actively used by regional teams
Own the operational rhythm of the Partner Engagement programme
Maintain and continuously improve engagement processes
Coordinate across internal teams
Support Salesforce data quality efforts
Support coordination and visibility on complex or sensitive partner topics
Requirements:
1 to 3 years of professional experience, ideally in partnerships, account management, operations, project coordination, or a related commercial role
A degree or equivalent professional experience
Strong organisational skills with a track record of managing multiple tasks, deadlines, and stakeholders at the same time
Detail-oriented and reliable
Comfortable working with spreadsheets, trackers, and project management tools
Proficiency in Excel and PowerPoint
Clear, concise written and verbal communication in English
Nice to have:
Previous experience in travel, aviation, hospitality, or loyalty sectors
A second language
Experience with CRM systems (e.g. Salesforce) and data visualisation tools (e.g. Tableau)
Experience using AI for research, drafting, data analysis, or workflow automation