Partner Support Services Intern Job at Hewlett Packard Enterprise (Heredia)

Account Management & Partner Support Intern

Manawa is the leading online booking platform for outdoor and adventure activiti...

Location

France , Paris

Salary:

1000.00 EUR / Month

Manawa

Expiration Date

Until further notice

Requirements

Strong interest in outdoor activities, digital platforms, and tourism
Fluent in French (native) or English (C2)
Curious, detail-oriented, and enjoy working in a team within an international environment
Strong writing skills and excellent interpersonal abilities
Comfortable with digital tools and enjoy interacting with partners and customers worldwide
Eager to learn

Job Responsibility

Partner Portfolio & Scheduling Management: Manage daily requests from international partners to optimize activity bookings
Update activity schedules and pricing
Enhance partner pages by updating content and adding photos
Payment & Administrative Document Follow-up: Ensure the tracking of partner invoices and payments in collaboration with regional managers
Verify and update legal documents for our partners
Customer Support & Booking Management: Handle incoming customer inquiries via email, chat, and phone
Manage bookings and ensure smooth service
Sourcing & Partner Network Development: Identify new professionals and add them to the CRM
Assist Regional Managers in reaching out to and onboarding the best professionals in the industry to join Manawa
Monthly Partner Newsletters: Write and prepare monthly newsletters under the direction of the Chief Commercial Officer

What we offer

Bonus

Fulltime

New

Partner Support Specialist

This role serves as a critical feedback loop within the support model, resolving...

Location

United States , New York

Salary:

50.00 - 80.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Two to four years of experience in B2B support, partner operations, or customer operations, including management of a support queue and adherence to quality standards
Clear and rapid written communication skills
Ability to recognize patterns, investigate recurring issues, and maintain a professional tone with partners

Job Responsibility

Resolve human-escalated partner issues related to onboarding, portal access, tier status, incentive claims, and program mechanics within defined service levels
Manage the daily partner support queue, triaging tickets and routing issues to the appropriate internal teams such as Partner Success, Legal, or Deal Desk
Identify and tag recurring issues by root cause, providing weekly reports on patterns that are candidates for automation or self-service solutions
Maintain and expand the self-serve knowledge base, ensuring resolutions are documented for FAQs and support agent reference
Act as an early warning system by flagging data and access issues, such as incorrect partner tier or status, to prevent widespread problems
Collaborate with Partner Marketing to create proactive communications for widespread issues

What we offer

Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with a company match after 12 months of tenure
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure
Certification discounts and other perks to associations that include CompTIA and IIBA
Dedicated customer service team for our Consultants

New

Business Process Analyst - Global Services & Support

The Business Process Analyst (BPA) for Global Services & Support is responsible ...

Location

United States , Waltham

Salary:

89000.00 - 110878.00 USD / Year

Boston Dynamics

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, operations, or a related field
Experience owning or materially contributing to enterprise-scale process design and/or system implementations
Experience operating in a scaled, audit-aware, or regulated environment
Strong working knowledge of CRMs, ERPs, MRPs, and related enterprise systems
Demonstrated ability to work through ambiguity, manage competing priorities, and drive alignment across teams
Exceptional communication, organization, and attention to detail

Job Responsibility

Own the end-to-end design, documentation, and governance of Global Services & Support processes, including change control and continuous improvement across workflows
Identify inefficiencies, friction points, and redundancies across workflows
recommend and drive process improvements, particularly at cross-functional handoffs
Facilitate alignment and decision-making when tradeoffs arise, balancing speed, scalability, and control
Ensure service and support processes support internal controls, audit readiness, and operational rigor
Partner with cross-functional stakeholders to align processes with business objectives
Serve as the primary translator between business users and IT, gathering requirements, clarifying needs, and ensuring solutions are both technically feasible and operationally sound
Own intake and prioritization for Global Services & Support system enhancements in partnership with IT
Translate business problems into clear, actionable functional requirements that meet company standards
Collaborate with the BizOps Insights team to define, track, and operationalize key metrics that inform optimization and accountability

What we offer

medical
dental
vision
401(k)
paid time off
annual bonus structure

Fulltime

Hr Services Partner

HR Services Partner at Nutreco. Execute end-to-end HR operational processes acro...

Location

China , Beijing

Salary:

Not provided

Nutreco

Expiration Date

Until further notice

Requirements

Experience in HR administration, data management, and HRIS systems
Knowledge of social legislation, collective labor agreements, and HR policies
Strong communication skills in both local language and English
Proficiency in Microsoft Office, particularly Word and Excel
A continuous improvement mindset and the ability to handle confidential information with care

Job Responsibility

Execute end-to-end HR operational processes across the employee lifecycle—from recruitment and onboarding to benefits administration, promotions, transfers, and terminations
Maintain accurate and confidential employee data in HRIS systems, ensuring compliance with privacy laws and internal policies
Serve as the first point of contact for HR-related inquiries from employees and managers, providing timely and accurate support
Support benefits administration, payroll-related updates, and regulatory reporting, and assist with audits as needed
Contribute to continuous improvement initiatives by identifying process gaps and supporting the implementation of streamlined HR services

What we offer

Competitive remuneration package
Supplementary medical insurance
Gifts for different holidays
Annual leaves based on the local law and company leaves
Opportunities for further learning and professional development within Nutreco and the broader SHV group
An inclusive, international culture and a dynamic working environment

Fulltime

Partner Support Consultant

At Stonebridge Mortgage Solutions, we’re expanding our IT Services function and ...

Location

United Kingdom , Derby

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in a fast-paced, ITIL-aligned IT support environment
Background in service desk, helpdesk, or application support
Strong troubleshooting and problem-solving skills
Excellent communication across phone, webchat, and email
Ability to prioritise effectively and manage competing demands
High attention to detail and strong documentation skills
Ability to work independently while contributing to a collaborative team
Able to fully satisfy the pre-employment screening process, which comprises code of conduct, right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks

Job Responsibility

Delivering high-quality support across phone, webchat, and ticketing channels
Troubleshooting platform, access, and system issues
Managing and prioritising incidents and service requests to meet SLAs
Handling complex queries and supporting escalations
Ensuring clear, professional communication with users and internal teams
Maintaining accurate ticket documentation and following ITIL-aligned processes
Identifying recurring issues and contributing to service improvements
Supporting incident and problem management, including root-cause analysis
Creating and maintaining knowledge articles and user guides
Assisting with UAT and release testing

What we offer

Great company culture built on openness, collaboration, and support
Competitive salary and performance-related bonus (non-contractual)
22 days annual leave plus your birthday off, and up to 3 additional days for length of service
Company pension with optional matched contributions up to 1.5%
Hybrid working with flexibility to work from home
Free breakfast, lunch, snacks, and drinks when working in the office
2 volunteering days and 1 team volunteering day each year
2 half-days of paid ‘me time’ to support mental and physical wellbeing
Employee engagement activities, recognition schemes, and retail discounts
Salary sacrifice schemes (home tech, cycle to work, pension)

Fulltime

Agentic Partner Services Lead, CRM

monday CRM is the fastest-growing CRM on the market. With over 50,000 customers,...

Location

United States , New York

Salary:

202000.00 - 250000.00 USD / Year

monday.com

Expiration Date

Until further notice

Requirements

Deep understanding of the sales and marketing agency model, including how agencies price, package, and sell professional services
Strong conceptual grasp of agentic systems and AI workflows. You should be able to architect a solution and guide a partner through delivery, even if you're not writing the code
Demonstrated experience helping partners or clients build billable practices around new or emerging technologies.

Job Responsibility

Help CRM partners design, price, and package repeatable, billable AI and agentic service offerings
Serve as a technical advisor to partners building and delivering agentic systems, from concept through live delivery
Run workshops with agency principals to align their service models with monday's AI capabilities
Review and refine partner build proposals to ensure agentic workflows are technically sound and deliverable
Work with internal Project Management and Professional Services teams to support early-stage implementations and drive customer success
Build the playbooks and delivery materials that standardize agentic services across the partner ecosystem.

What we offer

Competitive salary and benefit package
Bonus potential
Eligibility to take part in the company equity incentive program
Monthly stipends for food, wellness, and commuter work
Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
A global work environment with employees in Tel Aviv, New York, Denver, London, Kiev, Sydney, São Paulo and Tokyo

Fulltime

Technology Sales Specialist-Support Services

The Technology Sales Specialist at NTT DATA will drive growth in Software Define...

Location

United States of America , Michigan

Salary:

115000.00 - 213000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Significant experience in technology services sales, including support services, outsourcing, and/or infrastructure transformation
Experience with Palo Alto or or Dell services preferred
Experience selling or supporting NT DATA's SDIS, including multi-year annuity engagements, preferred
Proven track record in consultative, solution-based selling with consistent sales overachievement and strong pipeline generation
Experience selling complex solutions and services to C-Level clients and navigating procurement, contracting, and governance requirements
Experience managing complex pursuits, resolving obstacles quickly, and coordinating cross-functional teams to meet objectives
Demonstrated ability to collaborate and influence across senior internal and external stakeholders (partners, delivery leaders, architects, executives)
A consistent record of meeting or exceeding quota in complex technology and services sales
Ability to build credibility with multi-stakeholder buying groups and lead executive-level conversations across IT, Finance, and Procurement
Strong consultative communication skills, including presenting services-led solutions, articulating business cases, and running a team-selling motion

Job Responsibility

Builds trusted relationships among clients and partners and acts as the internal focal point for support services pursuits
Drives land, adopt, expand, and renew growth by identifying whitespace, attach opportunities, and renewal/extension paths across solutions and services
Leads opportunity qualification and progression, maintains accurate account/portfolio reporting, and owns issue escalation to protect deal momentum
Facilitates executive-level conversations (CIO/CTO/CFO/Procurement) that tie infrastructure transformation to measurable business outcomes, risk reduction, and financial value
Maintains a high level of relevant industry, product, and service knowledge to have meaningful conversations, stay ahead of trends, and position differentiators of SDIS versus the competition
Owns the services pursuit process and collaborates with extended teams (client managers, solution architects, delivery, commercial/legal, Partners) to develop and manage scope, assumptions, pricing, proposals, and deliverables, ensuring high-quality submissions and on-time execution through the pursuit lifecycle
Collaborates effectively within a matrix environment to achieve shared growth goals while remaining accountable for individual quota, pipeline, and forecast targets
Uses structured sales methodologies and tools and data-driven insights to improve win rates and forecast accuracy
Builds and executes stakeholder engagement and governance plans, aligning economic buyers, technical buyers, and procurement to secure approvals and enable NTT DATA SDIS outcome tracking
Engages in complex deal structuring and negotiation efforts designed to protect existing business and win new services deals in partnership with delivery and client success stakeholders

What we offer

medical
dental
vision
life insurance
supplemental life insurance
spouse and child life insurance
STD
LTD
Flex Spending Accounts
Company's 401(k) retirement plan

Fulltime

Support Services Coordinator

We are seeking a Support Services Coordinator who shares our values and is passi...

Location

United Kingdom , Llandyrnog

Salary:

31431.00 - 34097.00 GBP / Year

Young Foundations Ltd

Expiration Date

Until further notice

Requirements

Highly organised, proactive and committed to doing things well
A strong communicator with excellent attention to detail
Confident using Microsoft Office and digital systems
Comfortable managing multiple priorities in a supportive, busy environment
Holds GCSE English and Maths (or equivalent)
Full UK driving licence and access to own vehicle
Experience in Marketing, Learning & Development or health and social care is desirable

Job Responsibility

Help share our story and values through social media, website content and internal communications
Support recruitment marketing to help attract the right people who align with our values
Coordinate training and learning activity, supporting the development of our people
Maintain training records and support online learning systems
Provide high‑quality administrative and coordination support across Support Services
Build positive, professional relationships with colleagues and external partners

What we offer

A rewarding role where your work has real impact
Internal development opportunities
Cycle to Work scheme
Retail savings through the Blue Light Card Scheme
Enhanced annual leave
Enhanced maternity, paternity and shared parental leave
Wellbeing support through our Employee Assistance Programme
Free eye care vouchers

Fulltime

Select Country

Partner Support Services Intern

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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