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Partner Support Coordinator III

United States, Virtual · Job Posted January 16, 2026
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Job Description

We are looking for a highly organized Partner Support Coordinator III to join our team on a long-term contract basis. In this role, you will oversee the entire order lifecycle, ensuring seamless coordination between selling partners and internal teams. This virtual position offers the opportunity to utilize your communication, multitasking, and customer service skills in a dynamic environment.

Job Responsibility

  • Manage incoming orders from selling partners, ensuring accurate input into the system and timely completion
  • Serve as a liaison between external selling partners and internal teams to facilitate smooth communication and operations
  • Maintain high levels of customer service while addressing partner inquiries and resolving issues promptly
  • Enter and update data across relevant systems with precision and attention to detail
  • Coordinate with teams to meet deadlines and ensure all order-related tasks are completed efficiently
  • Monitor progress of orders, providing updates and ensuring adherence to timelines
  • Collaborate with sales and other departments to optimize workflows and improve processes
  • Utilize CRM and other tools to track and manage partner interactions effectively
  • Support high-volume operations while maintaining accuracy and quality standards
  • Adapt to flexible working hours as needed to meet project requirements

Requirements

  • Proven experience in customer service with strong interpersonal and communication skills
  • Demonstrated ability to manage high volumes of tasks in a fast-paced environment
  • Proficiency in data entry with attention to detail and accuracy
  • Familiarity with CRM systems and other office software tools
  • Ability to act as a liaison between external and internal teams, fostering effective collaboration
  • Self-motivated with excellent multitasking and organizational abilities

Nice to have

Telecom industry experience

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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