Partner Support Coordinator III

• Manage incoming orders from selling partners, ensuring accurate input into the system and timely completion
• Serve as a liaison between external selling partners and internal teams to facilitate smooth communication and operations
• Maintain high levels of customer service while addressing partner inquiries and resolving issues promptly
• Enter and update data across relevant systems with precision and attention to detail
• Coordinate with teams to meet deadlines and ensure all order-related tasks are completed efficiently
• Monitor progress of orders, providing updates and ensuring adherence to timelines
• Collaborate with sales and other departments to optimize workflows and improve processes
• Utilize CRM and other tools to track and manage partner interactions effectively
• Support high-volume operations while maintaining accuracy and quality standards
• Adapt to flexible working hours as needed to meet project requirements

• Proven experience in customer service with strong interpersonal and communication skills
• Demonstrated ability to manage high volumes of tasks in a fast-paced environment
• Proficiency in data entry with attention to detail and accuracy
• Familiarity with CRM systems and other office software tools
• Ability to act as a liaison between external and internal teams, fostering effective collaboration
• Self-motivated with excellent multitasking and organizational abilities

Telecom industry experience

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan