Partner Support Coordinator III (Contractor)

• Serving as an HR point-of-contact for candidates throughout the recruiting and onboarding process
• Responding to candidate questions and inquiries with a high degree of professionalism, accuracy, and timeliness
• Reviewing, creating, and delivering offer letters and employment-related documentation
• Tracking and documenting cases using a case management system for work allocation and reporting purposes
• Supporting recruiting operations and providing coordination assistance to the internal Talent Acquisition team
• Communicating with hiring managers, recruiters, and candidates to ensure a smooth hiring experience
• Interpreting candidate situations, determining resolutions, and escalating issues when necessary
• Assisting with phone support and service center traffic as needed
• Maintaining accurate records and ensuring compliance with company policies and employment guidelines
• Managing multiple priorities in a fast-paced, high-volume support environment

• Previous experience in HR support, recruiting coordination, talent acquisition operations, customer service, or administrative support
• Strong communication and interpersonal skills with a customer-service mindset
• Experience handling high-volume email, phone, or case management workflows
• Ability to multitask and stay organized in a fast-paced environment
• Strong attention to detail and accuracy with documentation and data tracking
• Comfortable working independently with moderate supervision in a remote environment
• Ability to quickly interpret situations and determine appropriate resolutions or escalations
• Experience supporting recruiting teams, onboarding processes, or HR operations is strongly preferred
• Proficiency with Microsoft Office and navigating multiple systems simultaneously

Experience supporting recruiting teams, onboarding processes, or HR operations is strongly preferred

• Medical
• vision
• dental
• life and disability insurance
• 401(k) plan