Partner Support Coordinator II

• Accurately input and process orders from contracted selling partners into the system, ensuring timely completion
• Serve as the primary liaison between authorized selling partners and internal teams to address inquiries and resolve issues
• Manage a high volume of tasks and maintain exceptional customer service standards throughout the order lifecycle
• Collaborate with team members to ensure smooth communication and operational efficiency
• Monitor and follow up on order statuses to ensure deadlines are met and issues are proactively addressed
• Utilize strong multitasking skills to balance various responsibilities in a dynamic work environment
• Provide clear and thorough communication to partners and internal stakeholders
• Maintain meticulous attention to detail when handling data entry and order processing
• Support team initiatives and contribute to a positive and collaborative work atmosphere
• Adapt to flexible working hours as needed to meet business demands

• Proven experience in customer service and sales support roles
• Strong communication skills with the ability to build relationships and effectively liaise between teams
• Proficiency in data entry and office functions, with high attention to detail
• Ability to manage multiple tasks simultaneously and prioritize workloads effectively
• Self-motivated with a collaborative approach to teamwork
• Familiarity with the telecom industry is preferred but not required
• Demonstrated success in handling high-volume tasks in a fast-paced environment
• Flexibility in working hours to accommodate business needs

Familiarity with the telecom industry

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan