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Partner Support Coordinator II

United States, Centennial · Job Posted March 18, 2026
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Job Description

We are looking for a dedicated Partner Support Coordinator II to join our team in Centennial, Colorado. As a vital part of the sales support function, you will oversee the lifecycle of orders placed by contracted selling partners, ensuring accuracy and efficiency at every stage. This is a contract position, ideal for individuals who excel in customer service, communication, and multitasking, with a proactive approach to problem-solving.

Job Responsibility

  • Process incoming orders from contracted selling partners and ensure accurate entry into the system
  • Monitor the progress of orders, addressing any issues to ensure timely completion
  • Serve as the primary liaison between selling partners and internal Comcast teams to maintain smooth communication
  • Deliver exceptional customer service by addressing inquiries and resolving potential challenges
  • Utilize strong organizational skills to manage high volumes of data and maintain detailed records
  • Collaborate with team members to optimize workflows and improve operational efficiency
  • Apply attention to detail to ensure data accuracy and consistency in all tasks
  • Adapt to flexible working hours as necessary to meet business needs
  • Support the sales team with administrative functions and order-related processes

Requirements

  • Proven experience in customer service with a focus on fostering positive relationships
  • Strong communication skills, both verbal and written, to interact effectively with partners and teams
  • Demonstrated ability to manage multiple tasks in a fast-paced environment
  • Proficiency in data entry with a high level of accuracy
  • Self-motivated and able to work independently while contributing to team goals
  • Prior experience in sales support or administrative roles is advantageous
  • Flexible availability to accommodate varying work schedules

Nice to have

  • Familiarity with the telecom industry is preferred but not mandatory
  • Leverage previous telecom experience (preferred but not required) to enhance job performance

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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