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Partner Success Manager

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Uber

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Location:
Argentina , Buenos Aires

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

The Partner Success Manager Incubator role is a strong opportunity to lead, develop, and scale post-sales success across a high-potential SMB restaurant portfolio. This role combines people leadership with commercial ownership, focusing on retention, growth, and long-term partner value. As a Partner Success Manager Incubator, you will manage and coach a team responsible for post-deal partner management, ensuring restaurant partners are successful on the Uber Eats platform while driving measurable business outcomes. This role is critical to retaining high-value SMB partners, improving core performance metrics, and identifying opportunities that benefit both our partners and Uber Eats.

Job Responsibility:

  • Lead and develop a team responsible for post-sales partner management for a high-value, high-potential SMB restaurant portfolio
  • Own team performance, ensuring strong partner relationships that translate into measurable outcomes such as retention, revenue growth, and product adoption
  • Drive revenue and retention targets through upselling new product features and creating mutually beneficial growth strategies
  • Act as the voice of the customer internally, translating partner needs and feedback into actionable insights
  • Build a strong understanding of the restaurant industry and foster positive relationships across partner organizations
  • Design and lead growth initiatives with restaurant partners, collaborating cross-functionally with Operations, Marketing, Product, and other internal teams
  • Set, track, and report on partner performance metrics, leading monthly and quarterly business reviews to drive continuous improvement

Requirements:

  • 3+ years of experience, ideally in a commercial, account management, or customer-facing role with people management responsibilities
  • Proven experience leading teams and building a high-performance culture
  • Strong background in customer-facing roles with accountability for business targets or quota delivery
  • Confidence in making data-driven decisions and applying sound business judgment
  • Strong project management skills, with experience building and executing joint business plans with partners
  • Excellent executive presence and strong verbal and written communication skills
  • A fast-paced, ownership-driven mindset with speed, resourcefulness, and a strong bias toward action

Nice to have:

  • High level of autonomy with the ability to operate effectively with minimal oversight
  • Experience managing teams of approximately 5 people
  • Willingness to roll up sleeves and work closely with partners on complex or high-impact challenges
  • Proficiency in Spanish and Business English

Additional Information:

Job Posted:
February 14, 2026

Work Type:
On-site work
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