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Partner Success Manager Specialist

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Parking Network B.V.

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Location:
Belgium , Brussels

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

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Job Description:

We’re on the lookout for a Partner Success Manager Specialist to join our team and play a key role in delivering seamless solutions to our partners. You’ll be at the heart of building strong, trusted relationships, ensuring smooth implementations, and supporting operators in their day-to-day business to make a tangible impact on their customer journey.

Job Responsibility:

  • Provide excellent operational support to new and existing partners
  • Configure, release, and maintain our solutions and products
  • Implement company-standard services tailored to client specifications
  • Manage archiving and version control of software configurations
  • Perform quality assurance and testing, driving continuous improvement initiatives
  • Coordinate the order, review, and rollout of signage
  • Collaborate closely with Account Managers, Operations, and R&D/Product teams
  • Train and support Operations on company services
  • Work actively within the CRM system to manage requests/incidents and maintain data quality

Requirements:

  • Strong customer relationship management skills and a genuine interest in helping customers succeed
  • Excellent planning, organizational, and self-management abilities
  • Solid technical understanding of system integrations
  • Strong analytical mindset with the ability to interpret data and identify patterns
  • A resilient, adaptable mindset with a positive approach to change
  • Previous experience in Customer Success or Technical Support for corporate customers
  • Outstanding verbal and written communication skills in both French and Dutch, plus fluency in English
  • Proven experience working cross-functionally with multiple teams or departments

Nice to have:

  • Experience in project management is a plus
  • Knowledge of XML or JSON is desirable
  • Adobe Illustrator skills are advantageous

Additional Information:

Job Posted:
January 10, 2026

Expiration:
January 30, 2026

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