Partner Success Director - Key Accounts Job at Abridge (Pittsburgh)

Partner Success Director - Strategic Accounts

As a Partner Success Director - Strategic Accounts at Abridge, you will play a v...

Location

United States , NYC Office, PGH Office

Salary:

150000.00 - 177000.00 USD / Year

Abridge

Expiration Date

Until further notice

Requirements

Proven experience as a Customer/Partner Success Director or Customer Success/Partner Manager
5+ years of experience working in or with enterprise health systems
Strong understanding of the healthcare ecosystem, including the dynamics and challenges faced by large health enterprises and clinicians.
Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at all levels.
Technical aptitude and ability to quickly understand and effectively communicate complex software solutions.
Strong problem-solving skills, with a proactive and results-oriented mindset.
Ability to multitask and manage multiple client relationships simultaneously.
Familiarity with CRM software and customer success tools is a plus.
Strong organizational and project management capabilities.
This role requires up to 20% travel

Job Responsibility

Build and maintain strong relationships with clinicians and healthcare professionals across enterprise customers.
Act as a trusted advisor to clinicians, offering guidance and best practices to enhance their productivity, efficiency, and patient outcomes.
Understand user workflows, pain points, and objectives to align our solutions with their needs.
Provide product training and onboarding support to clinicians, ensuring a smooth transition and optimal utilization of our solutions.
Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions.
Monitor and track clinician satisfaction and adoption rates, proactively identifying opportunities for improvement and driving engagement initiatives.
Collaborate with the sales team to identify expansion opportunities with existing customers, outlining goals, milestones, and action plans.
Conduct regular business reviews with key stakeholders to assess product performance, user feedback, and identify opportunities for additional value-add solutions.
Present new features, upgrades, and solutions to clients, highlighting their potential benefits and ROI.
Track customer expansion metrics and contribute to revenue growth targets.

What we offer

Offers Equity
$27,081 – $31,860 Bonus
Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

Fulltime

Director, Key Accounts

As our Director of Key Accounts, you are responsible for leading a dynamic and m...

Location

Canada

Salary:

120000.00 - 160000.00 CAD / Year

Pure Sunfarms

Expiration Date

Until further notice

Requirements

University Degree in Business, Marketing, or related field
7-10+ years of successful key account sales leadership within consumer-packaged goods (CPG) or related industry
Demonstrative experience in growing strategic partnerships, influence and revenue with crown corporations (provincial wholesalers) and cross provincial multi-unit operators
Highly disciplined approach, organized, detail oriented with a strong understanding of sales metrics and business acumen
A strong motivator and leader and ability to create a team that lives the company’s values
Ability to accelerate goals forward quickly and with intention
Relationship builder able to cultivate and maintain impactful connections with senior leadership across provincial wholesalers and key accounts
Ability to respond to evolving demands and react to a constantly changing marketplace
Demonstrated experience and understanding of the processes involved in complex account management with multiple stakeholders at each touchpoint
Demonstrated problem solving and negotiation skills, proficient financial and analytical skills with experience in reporting practices, procedures and processes

Job Responsibility

Understand each individual customer’s need set and strategic agenda
Develop an intimate understanding of the customer’s position within the marketplace and leverage this to expand the growth of Pure Sunfarms portfolio across the customer’s network
Enhance customer engagement toward annualized joint business planning by establishing a formal cadence of touchpoints and business reviews with key customers
Constantly assess and challenge key account performance so that return on investment is maximized
Drive distribution uptake and adoption of Pure Sunfarms core portfolio of products and big bet innovation pipeline by positioning the organization as a preferred partner at both the provincial wholesaler and individual account level
Possess a deep understanding of the company’s product assortment and brand portfolio in order to maximize promotional opportunities across provincial wholesaler and account level networks
Drive strategic cross functional engagement with internal and external stakeholders in Operations (forecasting, demand, production), Brand and Trade to better position Pure Sunfarms in the market
Passionately support the key account business across the organization to highlight the significance of this business unit to the organization’s overall results
Collaborate with the Strategic Planning & Insights function to constantly improve the presentation of performance data and to enhance insight derivation
Possess a deep level of knowledge on industry trends to provide expert level feedback on product development and assortment strategy

What we offer

company-paid comprehensive benefits and education assistance to support your growth

Fulltime

Senior Director, TPA Key Accounts

This isn't a traditional account leadership role—it's a unique seat requiring bo...

Location

United States

Salary:

150000.00 - 220000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Finance, or related field (MBA preferred)
10-15 years experience in third-party administration, insurance, or related industry
5+ years in leadership role
Solid TPA operations experience required
Hospital systems experience managing tiers required
Proven expertise in account service/consultative selling techniques, product knowledge, procedures, and administration
Proficiency with Microsoft Office Suite and Salesforce
Ability to derive insights from data and present complex health cost and procedural cost information to executive audiences
Strong understanding of clinical cost containment strategies and medical management approaches
Knowledge of regulatory issues affecting benefit plans

Job Responsibility

Lead account operations: Oversee all aspects of Northwell account including Member Services, Claims Operations, Account Management teams, and all 100% dedicated personnel to ensure operational excellence
Build executive relationships: Establish rapport and credibility with account stakeholders at all organizational levels through consistent executive presence, depth of domain knowledge, and diligent preparation
Drive clinical cost strategy: Partner with medical management team to review clinical cost experiences, strategize cost containment approaches, and realize significant savings from these strategies
Own strategic outcomes: Maintain accountability for reliable revenue, expansion, and clinical outcome targets that translate deep relationships into material value
Identify client objectives: Proactively understand client objectives, challenges, and leadership priorities while uncovering barriers and developing actionable, client-specific strategic plans that maximize satisfaction, success, and ROI
Deliver business insights: Develop and present business reviews deriving insights from data, helping clients plan future direction with insights into health costs and procedural cost experience, plus executive reporting, strategic planning, product capability overviews, and thought leadership presentations
Ensure client satisfaction: Support positive client satisfaction scores and provide oversight for proactive action plans required to maintain positive relationships and secure referenceable client status
Monitor contractual obligations: Confirm all client contractual obligations are met and communicate contractual risks to appropriate Personify Health leadership
Lead by example: Set high standards, provide meaningful coaching, support cross-functional teams, and model diligent preparation, consistent delivery, and continuous improvement across all accountable actions
Contribute to leadership team: Serve as member of Client Growth Leadership Team to develop and instill consistent standards of excellence while guiding and sustaining diverse, high-performing teams

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Unlimited PTO—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

Director Partner Sales (Benelux, Iberia and France)

The Director, Partner Sales Executive (PSE) for Benelux, Iberia & France is acco...

Location

Netherlands; Spain; Belgium , Amsterdam; Barcelona; Brussels

Salary:

Not provided

Teradata

Expiration Date

Until further notice

Requirements

15+ years of experience in partner sales, alliances, or ecosystem leadership within enterprise technology
Demonstrated success driving multi-country partner strategies and complex co-sell motions in Europe
Strong experience working with SIs, ISVs, and Cloud/hyperscale partners
Proven ability to operate effectively at C-level and VP-level with both partners and internal stakeholders
Deep understanding of enterprise analytics, data platforms, cloud, and AI go-to-market motions

Job Responsibility

Driving partner-sourced and partner-influenced pipeline and revenue across one of Teradata's most strategic European regions
Acting as the senior partner leader for the BeFrI territory, owning executive-level partner relationships, joint go-to-market execution, and strategic deal acceleration
Translating Teradata's global and EMEA partner strategies into measurable regional outcomes
Serving as the senior Partner leader for the BeFrI region, acting as the primary executive point of contact for strategic partners operating across these countries
Owning regional partner strategy aligned to EMEA priorities, including market coverage, industry focus, and partner segmentation
Actively shaping territory plans with Regional VPs, Sales Leaders, and Industry Leaders
Being accountable for partner-sourced and partner-influenced pipeline, bookings, and forecast outcomes across the region
Driving joint account planning and execution with priority SI, ISV, Cloud, and Technology partners
Leading strategic deal acceleration, including executive alignment, partner orchestration, and competitive positioning through deal closure
Localizing and executing Global and EMEA partner programs within the BeFrI region

What we offer

People-first culture
Flexible work model
Focus on well-being
Commitment to Diversity, Equity, and Inclusion

Fulltime

Channel Partner Director, Product Partners

We're looking for a results-driven Channel Partner Director to lead our strategi...

Location

United States

Salary:

116760.00 - 145950.00 USD / Year

AbsenceSoft

Expiration Date

Until further notice

Requirements

6–8 years of quota-carrying experience in channel sales or partner account management with a documented track record of consistently achieving or exceeding 100% of revenue quota
Deep human resources technology experience and an extensive professional network in the HCM industry
Proven ability to generate significant pipeline and revenue through partner relationships, with experience managing annual quotas of $2M+ and partner-influenced revenue targets
Demonstrated success recruiting, enabling, and scaling partner revenue contribution from initial identification through first deal close and ongoing growth
Strong business acumen with the ability to analyze partner performance metrics, identify revenue optimization opportunities, and drive corrective action
Excellent executive presence and negotiation skills, with experience influencing C-level stakeholders to align on joint revenue goals and resource commitments
Expert-level proficiency with CRM systems (Salesforce preferred) and partner relationship management platforms, including pipeline reporting, forecasting, and analytics
Self-starter mentality with the ability to independently manage complex sales cycles, prioritize high-impact activities, and drive deals to closure
Competitive and resilient with a hunter mentality, able to maintain momentum through challenges while remaining a collaborative, cross-functional team player
Exceptional organizational skills with meticulous attention to pipeline hygiene, forecast accuracy, and follow-through on commitments

Job Responsibility

Strategic Partner Onboarding
Recruit and onboard strategic partners with proven revenue generation capabilities, prioritizing those who can deliver immediate pipeline impact and a clear path to quota attainment
Collaborate with executive, product, technology, sales, marketing, and legal teams to launch new partnerships aligned with company-wide business initiatives
Develop revenue-focused joint business plans with specific bookings targets, pipeline goals, and measurable success metrics tied to business outcomes
Negotiate partnership agreements that align economic incentives with revenue performance and establish clear expectations for partner contribution to company goals
Cultivate executive relationships with C-level partners to secure strategic alignment, prioritize joint revenue initiatives, and unlock access to their sales teams and customer base
Revenue & Pipeline Generation
Own and deliver against an annual revenue quota through partner-sourced and partner-influenced opportunities, with accountability for pipeline coverage ratios and forecast accuracy
Determine best go-to-market strategies with key partners to drive inbound leads and revenue — including marketplace optimization, partner sales network development, joint marketing, and co-selling
Drive consistent quarter-over-quarter pipeline growth by setting aggressive targets for each partner and implementing performance improvement plans when targets are missed

What we offer

Impact that matters
Flexibility and trust
Growth and development
Competitive rewards
Time for life
Belonging and balance
comprehensive benefits
performance-based bonus program
equity opportunities
flexible time off

Fulltime

Partner Director - EMEA Region

For over 20 years, Smartsheet has helped people and teams achieve–well, anything...

Location

United Kingdom , London

Salary:

Not provided

Smartsheet

Expiration Date

Until further notice

Requirements

10+ years in partner/channel leadership roles within SaaS or enterprise technology
candidates with 15 years of highly relevant GSI/SI experience will be considered where track record is strong
Demonstrated success building and scaling GSI and SI partnerships that produce sourced revenue, with evidence of specific named-account wins or ARR growth milestones
Quota-carrying experience with a track record of meeting or exceeding partner-sourced revenue targets
Experience leading partner organisations through strategic transformation
you have shaped a partner portfolio, shifted a team orientation, or evolved a channel model around strategic outcomes, including taking a team from a volume/coverage model to a strategic/sourced-revenue model
Strong understanding of AI impact on enterprise software and partner ecosystems
you know how to position an AI platform through strategic partners and drive enterprise adoption
Strong executive presence and the ability to engage C-level and practice-level contacts at major consulting and technology firms
Deep understanding of hybrid direct + channel go-to-market models, including the economics and mechanics of partner-influenced vs. partner-sourced business

Job Responsibility

Own the EMEA partner strategy end-to-end: portfolio design, partner selection, commercial execution, and revenue accountability
Carry and deliver against partner-sourced revenue targets for the region
Build and deepen executive relationships with strategic systems integrators, GSIs, and technology alliance partners (hyperscalers, Databricks, Anthropic, Google), as well as Big 4 consulting firms with active practice areas relevant to Smartsheet
Develop co-sell and co-market motions that generate genuine net-new pipeline and customer introductions, with particular focus on vertical landing-and-expand plays in sectors such as manufacturing, utilities, and life sciences
Drive adoption and penetration of Smartsheet's AI capabilities into the enterprise through strategic partner motions
Build and develop relationships with key partners across the AI ecosystem to extend Smartsheet's platform reach and market relevance
Lead, develop, and grow a team of Partner Account Managers aligned to a strategic, sourced-revenue-oriented model
Evolve partner coverage to prioritise partners that drive strategic value, market access, and measurable business outcomes
Drive deal registration discipline and pipeline rigor across the EMEA partner portfolio
Collaborate cross-functionally with Sales, Deal Desk, Partner Operations, and Partner Marketing to execute joint go-to-market plans

What we offer

Employer-paid Private Medical and Dental, additional cost for family members
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account
Teleworking options from any registered location in the UK (role specific)

Fulltime

Accounts director

The Account Director is responsible for driving growth and expanding Cloud Carib...

Location

Trinidad and Tobago , Port of Spain

Salary:

Not provided

Cloud Carib

Expiration Date

Until further notice

Requirements

Minimum of 7-10 years in account management, sales, or business development, with a focus on public sector and enterprise clients
Strong understanding of government procurement, contract vehicles, and enterprise sales cycles
Proven ability to build and maintain relationships with senior executives, procurement officers, and IT decision-makers
Demonstrated success in achieving sales quotas and driving revenue growth in a competitive market
Excellent presentation, negotiation, and interpersonal skills
Ability to understand and articulate complex technology or service-based solutions
Bachelor’s degree in business, marketing, public administration, or a related field (MBA preferred)

Job Responsibility

Develop and maintain strong relationships with key stakeholders in government agencies and enterprise organizations, ensuring long-term business partnerships
Identify and pursue new business opportunities within the public sector and enterprise space, meeting or exceeding sales targets
Understand client needs and align our products and services to deliver tailored solutions that drive value
Navigate complex procurement processes, relationship dynamics, government regulations, and compliance requirements to secure contracts
Work with enterprise clients to develop customized solutions, leveraging industry insights and business intelligence
Partner with internal teams, including marketing, product, legal, and customer success, to deliver seamless client experiences
Lead negotiations, RFP responses, and deal structuring to ensure profitable agreements
Track key account metrics, identify opportunities for growth, and proactively address challenges

Fulltime

Senior Director - Strategic Accounts

Why Valvoline Global Operations? At Valvoline Global Operations, we're proud to...

Location

United States , Lexington

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

Bachelor's degree required.
Master's degree preferred.
10+ years of sales leadership experience.
Significant experience leading people and developing high performing sales teams.
Experience managing large national accounts and strategic customer relationships.
Proven track record of driving profitable growth and achieving revenue objectives.
Experience negotiating and managing complex, multi-million-dollar customer agreements.
Ability to interpret business performance metrics and develop growth strategies
Ability to align and execute sales strategy
Change leadership and execution mindset

Job Responsibility

Lead, develop, and manage the Strategic Account Management team to drive profitable growth, customer retention, and expansion across strategic national accounts.
Establish and monitor success metrics while ensuring effective utilization of Salesforce.com and consistent execution of customer business reviews, summits, and value proposition delivery.
Partner with Marketing, Field Training, Sales Development, and other internal stakeholders to ensure alignment and effective presentation of Valvoline's value proposition to strategic customers.
Develop and refine the long-term strategy for Strategic National Accounts, identifying opportunities to improve sales effectiveness, customer engagement, and business performance.
Build and maintain executive-level relationships with key customer stakeholders and influence organizational change to support mutual growth objectives.
Lead negotiations, execution, and management of complex multi-million-dollar agreements with strategic customers.
Drive accountability, performance management, coaching, and professional development across the Strategic Account Management team.
Ensure achievement of operating profit, return on sales, and growth objectives while maintaining strong customer satisfaction and retention.
Leverage industry knowledge, customer insights, and competitive intelligence to identify growth opportunities and improve market position.
Additional duties as assigned.

What we offer

Health insurance plans (medical, dental, vision)
Health Savings Account (with employer base deposit and match)
Flexible spending accounts
Competitive 401(k) with generous employer base deposit and match
Incentive opportunity
Life insurance
Short and long-term disability insurance
Paid vacation and holidays
Employee Assistance Program
Employee discounts

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Partner Success Director - Key Accounts

Job Description

Job Responsibility

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