Partner Store Market Consultant Job at Microsoft Corporation (Orlando)

Job Description

Do you have a passion for using Microsoft technology to empower consumers through the use of incredible and transformative products? The U.S. Retail Sales and Marketing Team is looking for Microsoft Market Consultant to promote the extraordinary Microsoft ecosystem within Microsoft Windows Stores located in Best Buy. We're looking for high-energy people who thrive on delivering the best customer experience possible. Warm and casual, yet knowledgeable and current, we live to delight our customers every time they visit. The Microsoft Windows Store Consultants are individuals who love to interact with people to revolutionize the Microsoft brand at Best Buy. We’re looking for someone who has fanaticism for Microsoft technologies and the ability to convert retail employees and customers into fanatical brand advocates of the Microsoft ecosystem. You will have to be someone who loves to influence, shape and design outcomes to help Microsoft compete and win! Microsoft will discover potential you didn’t know you had, push your limits, and inspire you to make a real impact on the industry and the world!

Job Responsibility

Support Best Buy employees and customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations
Maintain expert level product knowledge in all Microsoft retail consumer products, devices, and services
Self-educate, share specialized knowledge, and expertly demonstrate and present the newest product and service offerings across all devices
Ability to coach and influence Best Buy store partners in driving positive business results to meet or exceed Performance Targets
Build collaborative internal and external partnerships in the development of the necessary tools and program offerings that will lead to long-term mutual partner outcomes
Maintain Microsoft merchandising standards in accordance with Microsoft brand guidelines
Provide store level insights to Channel, Sales, and Category teams influence marketing and sales programs and strategies
Transfer Microsoft evangelism of products through in-person group presentations, training events, and conference calls
Support and manage the Microsoft business for up to 5 stores: including aligning training and other store business needs

Requirements

High School Diploma or equivalent AND 3+ years retail experience OR Bachelor's Degree AND 1+ year(s) retail experience
High School Diploma or equivalent AND 5+ years retail experience OR Bachelor's Degree AND 3+ years leadership retail experience AND 1+ year(s) multi-unit experience
3+ years of retail sales, training, selling or equivalent work experience
Multi-unit support and/or managerial experience
Passion for and usage of Microsoft products and technology
Superior end to end customer service/people rapport building skills, both 1:1 and in a group environment
Detail-oriented with excellent written and verbal communication skills
Problem-solving, presentation skills, and multi-tasking ability
Teaching or training experience
Prior experience selling technology or other consumer products
Thrive in a fast paced, dynamic, public facing environment
Ability to be flexible and adaptable to ever-changing business demands
Team player and ability to get along with others
Ability to Influence without Authority

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Partner Store Market Consultant

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