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The Partner Manager in sales is primarily responsible for developing and maintaining strong relationships with the Alight Partner and Carrier Network to drive revenue growth and achieve strategic business objectives. This role involves identifying, recruiting, onboarding, and managing a network of partners, such as resellers, distributors, system integrators, and strategic alliances. The Partner Manager acts as the crucial link between the company and its partners, ensuring alignment on sales strategies, marketing efforts, and customer success.
Job Responsibility:
Build and nurture strong, long-term relationships with key partner contacts, including executives, sales teams, and technical staff
Develop and implement joint business and go-to-market plans with partners to achieve sales targets
Track, analyze, and report on partner performance using key metrics (e.g., delivery SLAs, pipeline growth, revenue)
Conduct regular business reviews to evaluate success and identify areas for improvement
Act as the primary point of contact for partners, resolving issues and addressing conflicts to maintain a healthy and productive partnership ecosystem
Work closely with internal teams, including direct sales, marketing, product management, and legal, to support partner needs and ensure seamless execution of partnership agreements
Work with Product & Marketing for developing sales collateral and fresh content
Work with Sales & Solution Architects to support close of client deals (SOWs, SLAs, financials)
Support on going internal marketing/educational efforts on partner capabilities and value proposition including case study creation, webinars and other publicity content
Requirements:
A minimum of 10+ years of experience in partner management, operations management, or a related GTM leadership role
Strong understanding of sales cycles, channel dynamics, and partner ecosystem
Excellent communication, negotiation, and presentation skills
Must be adept at building rapport and influencing stakeholders at all levels
Ability to think strategically about market opportunities and how partnerships can unlock growth
Strong analytical and problem-solving abilities to address complex partner issues and drive mutually beneficial outcomes
Willingness to travel frequently to meet with partners and attend industry events