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Partner Programs Operations Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Mateo

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our client, a fast-growing and innovative organization, is seeking a proactive Partner Programs Operations Coordinator to serve as a central operational pillar supporting the SI Alliances function. This is an excellent opportunity for a high-energy professional who thrives in a fast-paced environment and can independently manage reporting, internal tracking systems, and cross-functional coordination. The ideal candidate combines strong technical proficiency—particularly in Salesforce—with working knowledge of AI-driven workflows and marketing automation tools such as Jeto/Marketo. This individual will act as a key liaison across Marketing, Operations, and Alliances teams to ensure a seamless and unified partner experience.

Job Responsibility:

  • Maintain and update partner user data in Salesforce
  • Create presentations and other documents
  • Monitor and provide first line response for Partner Enablement team mailbox as it relates to partner portal user access and privileges
  • Update quarterly governance presentations
  • Provide contract support
  • Build and/or maintain internal systems for tracking
  • Manage weekly team meetings and other ad hoc meetings as appropriate
  • Draft and manage regular partner communications including newsletter, enablement and Partner Advisory Council
  • Provide support for prospective partner leads. Work with Alliance Manager to vet and capture meeting minutes for introductory calls
  • Liaise with Alliances, Marketing, Operations, and other teams to ensure a delightful and unified partnering experience
  • Assist with related special projects and other duties as needed

Requirements:

  • Associate or Bachelor’s degree plus 1 year of relevant experience or 2+ years of administrative/operations experience
  • Hands-on experience creating Salesforce reports and dashboards
  • Experience with Jeto and/or Marketo
  • Proven ability to manage multiple projects simultaneously
  • Strong follow-up and follow-through skills in deadline-driven environments
  • High level of accuracy and attention to detail
  • Energetic, proactive work style with a results-oriented mindset
  • Experience collaborating with stakeholders from executive to administrative levels
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 13, 2026

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