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Lime is looking for a Partner Program Manager to support Lime’s growth and operational scaling across Europe through a mix of commercial execution, strategic planning, and analytical problem-solving. This role focuses on driving internal workstreams that unlock launches, improve commercial processes, and evaluate new growth opportunities—working closely with cross-functional teams (Legal, Finance, Product/Engineering, Operations, Insurance, CX) to deliver measurable outcomes. This role ensures contracts and commercial initiatives move quickly and accurately through approvals and handoffs, enabling smooth launches through clear readiness requirements and strong cross-team coordination. By developing high-quality business cases, it helps prioritize, pilot, and scale the right initiatives for Lime. This role will have a key focus on clarity, structure, analytical rigor, and consistent execution.
Job Responsibility:
Own end-to-end commercial execution and internal deal operations, driving contracts through alignment, approvals, signature, and handoff to delivery teams
Coordinate contract updates, amendments, renewals, and terminations, ensuring documentation quality, compliance, and cross-functional input
Maintain clear trackers, dashboards, and documentation to ensure visibility, accountability, and on-time execution
Enable smooth launches by ensuring commercial readiness requirements are complete and effectively transitioned to technical and operational teams
Triage and resolve post-launch commercial issues (e.g., invoicing discrepancies, scope alignment) in partnership with Finance and operations teams
Improve and standardize onboarding and handoff processes to reduce friction and accelerate delivery
Support strategy development for adjacent growth initiatives that expand access, improve unit economics, and unlock new operational models
Conduct structured opportunity assessments, including market sizing, operational feasibility, risk identification, and pilot design
Define success metrics and support pilot execution planning with regional and central stakeholders
Build robust business and financial models to evaluate pricing, ROI, scenarios, and new initiative performance
Analyze operational and commercial data to identify trends, diagnose issues, and generate actionable recommendations
Drive cross-functional collaboration and process improvements, maintaining scalable templates, playbooks, and governance frameworks
Requirements:
Experience in business development operations, commercial strategy, business operations, consulting, or similar roles
Strong strategic mindset with the ability to break down ambiguous problems and prioritize high-impact work
Advanced analytical skills: comfort working with datasets and translating analysis into decisions
Strong business modeling and financial modeling capability (ROI, unit economics, scenario/sensitivity analysis)
Excellent cross-functional collaboration and stakeholder management
able to drive progress without formal authority
Strong written communication and documentation skills (clear specs, decision memos, trackers, process docs)
Experience supporting integration-related launches or operational rollouts involving multiple internal teams
Familiarity with mobility, marketplaces, or tech-enabled operations
Experience improving contract/onboarding processes and operationalizing cross-team requirements
What we offer:
Comprehensive Health & Wellness: A choice of medical, dental, and vision plans
company-paid life and disability insurance
company-funded mental health benefits
Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options
access to a Health Savings Account (HSA) with a monthly company contribution
Family & Fertility Support: Paid parental leave for birthing and non-birthing parents
fertility and family-forming benefits
Paid Time Off: Unlimited vacation
paid leaves
10 company holidays
Unique Lime Perks: Complimentary use of Lime vehicles in participating cities
a monthly phone allowance
dedicated learning and development days
access to perks including One Medical, Wellhub, and Headspace