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Partner Manager

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FreshBooks

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Location:
Canada , Toronto ▼

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Category:
-

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Contract Type:
Employment contract

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Salary:

77000.00 - 96000.00 CAD / Year
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Job Description:

The Partner Manager will join the Business Development team to expand FreshBooks’ partner ecosystem. Reporting to the Director of Partnerships, this role is responsible for the full partnership lifecycle: identifying, engaging, and securing new ecosystem partners, overseeing activation, joint Go-to-Market (GTM) planning, execution, and ongoing development. The Partner Manager will ensure each partnership generates measurable customer and revenue impact over time.

Job Responsibility:

  • Build, prioritize, and own a portfolio of partners, and be accountable for their engagement, performance, and long-term growth contribution to customer acquisition and revenue growth
  • Identify, evaluate, and recruit high-impact partners aligned to ICP, product motion, and GTM priorities
  • Active new partnerships by developing joint GTM strategies across a variety of partner motions
  • Collaborate with Partnerships leadership to refine the Ideal Partner Profile (IPP), partner portfolio strategy, vertical priorities, and broader ecosystem execution strategy
  • Build partner recruitment, qualification, and negotiation frameworks that make partner acquisition scalable
  • Maintain a healthy pipeline of partner recruitment opportunities from outreach through signed agreement and activation readiness
  • Track and report on partner-sourced leads and customers, conversion rates, and revenue
  • Work closely with Partner Marketing, FreshBooks Marketing, Legal and Finance to evaluate opportunities, align on terms, and ensure scalability
  • Stay close to partner ecosystem shifts and emerging opportunities to continually refine FreshBooks’ approach
  • Become an expert in FreshBooks’ product, features, and workflows to guide partners in delivering maximum value to customers
  • Other duties as may be assigned

Requirements:

  • 3 - 5 years of transferable experience, with 2+ years of direct experience in partnerships that generate partner-sourced pipeline, customers, and revenue within SaaS, fintech, or B2B
  • Demonstrated success in owning the full partner lifecycle, including recruiting, negotiating, planning, launching, and managing partnerships
  • Experience contributing to partner-sourced pipeline targets or revenue goals
  • A proven track record of negotiating and closing partner agreements
  • Strong commercial acumen and ability to connect partner activity directly to customer acquisition and revenue growth
  • Excellent negotiation, persuasion, and relationship-building skills — able to align diverse stakeholders to mutual goals
  • A strategic thinker who balances immediate deal execution with long-term ecosystem development
  • Highly organized with strong pipeline management discipline
  • ability to manage multiple opportunities simultaneously
  • Analytical mindset, using data and insights to prioritize opportunities and measure impact
  • Experience working with CRM and/or PRM tools (e.g., Salesforce, Partnerstack)
  • A self-starter who thrives in dynamic, high-growth environments

Nice to have:

  • Strong understanding of partner agreement contracting and negotiation
  • Negotiating and closing strategic deals that drove meaningful customer acquisition and revenue growth
  • Experience with financial management software or the SMB ecosystem
What we offer:
  • Comprehensive health and wellness benefits
  • Generous time off including a flexible vacation plan
  • Retirement savings program or pension plan matched to your local office
  • Stock options for every full-time employee
  • Parental leave and new parent support
  • Annual healthy living credit
  • Comprehensive medical and dental benefits
  • Fertility and gender-affirming benefits
  • Peer Recognition Program
  • Employee Assistance Program
  • Headphone credit
  • Meaningful in-person gatherings
  • Home office credit for those without office access

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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