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The Uber Advertising team is looking for a Partner Manager to join our Retail vertical. As a Partner Manager, you will be establishing and strengthening key client relationships with a focus on driving revenue, client education and client satisfaction in this fast paced environment. You will work strategically to drive value and efficiency across various stakeholders within the organisation to drive education and adoption of advertising products across our Delivery and Mobility platforms. You will be responsible for campaign execution, account management, reporting, and will collaborate with multiple internal and external partners to bring value and build a mutually beneficial relationship.
Job Responsibility:
Partner with our ad sales teams to develop and manage ad partnership strategies that deliver on our Retail partners’ needs, business objectives and exceed quarterly growth goals
Build relationships with key marketing decision makers within partner organisations
Develop and maintain a strong understanding of clients’ marketing goals and challenges and proactively recommend solutions that support them
Manage internal and external kick off calls to understand campaign specifications and discuss complex executions
Manage the entire campaign lifecycle including creative showcase and best practises
Proactively monitor campaign performance to pinpoint, communicate and solve issues
Coordinate the launch, management and reporting of campaigns
while proactively communicating updates and setting expectations with all stakeholders
Employ critical thinking and creative problem-solving skills to navigate relationships and difficult partner conversations
Uncover opportunities to drive better performance and increased investment (upsell) by delivering data-backed insights and recommendations to our partners
Bring your analytical A-game. Develop methodologies to highlight trends and provide meaningful insights to partners during the campaign lifecycle
Be the voice of the customer and effectively communicate product limitations and feedback to relevant internal teams alongside international Partner Managers
Drive initiatives. You will help support the team lead to build best practice playbooks across our Ads team to drive success and efficiency. This involves wearing many hats and jumping in to help your teammates when the needs arise
Collaborate effectively across cross-functional internal sales, product, and support teams to include Ad Ops, Insights & Measurement and other relevant parties
Requirements:
5+ years of full-time experience in end-to-end large customer advertising account management
Experience in digital advertising account management and/or sales
Understanding of performance and brand marketing media channels, ad products, and core measurement metrics that are relevant to these
Nice to have:
Experience managing large-scale ads campaigns and partnering with large, complex advertisers
Experience building relationships with key marketing decision makers, brand digital advertising managers and agency partners
Ability to flex your analytical skills and utilise data to quantify opportunities and influence decision makers
Excellent listening, communication, and organisational skills
Excellent negotiation and problem solving skills
Speed, resourcefulness, proactivity and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity