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Meta is seeking an experienced Partner Manager who will serve as a critical partner to Government, Politics, Advocacy, and Compliance (GPAC) clients utilizing our commercial products to build community and make the world more open and connected. In this role, you will establish and strengthen key client relationships by providing advertiser education and support. A successful Partner Manager is passionate about the GPAC ecosystem, seeks to understand the nuances of the industry, navigates ambiguity well, and has effective communication skills, as well as a demonstrated experience collaborating across teams. This person will have demonstrated experience working well within a team, experience using Meta, managing cross-functional projects and relationships, and have demonstrated experience partnering with GPAC organizations in the digital advertising space.
Job Responsibility:
Establishes relationship and manages existing relationships across the GPAC marketing and advertising ecosystem, builds trust and credibility of Meta and its suite of product
Understand key decision makers and influencers, as well as the client’s organizational objectives, establish and maintain actionable relationship maps
Demonstrate value of Meta products as a key driver for impact, inform partners of vertical specific processes and provide Meta best practices specific to GPAC objectives
Navigate a complex ecosystem of partners, with new challenges and opportunities arising every day, and thoughtfully facilitate escalations internally
Develop and implement creative solutions that align Meta's approach to GPAC with partner needs
Manage sophisticated relationships with wide-ranging group of internal cross-functional teams (social impact, policy, sales operations, creative, marketing science, policy teams) and ensures the group is delivering on expectations
Project manages complex work streams
Attend/present at events to represent Meta Advertising solutions
Serves as external product consultant and leads agency/client/industry trainings to educate on paid and organic products (market permitting)
Supervise internal account operations and partner with concierge service operations team to drive best-in-class solutions at scale for the GPAC vertical
Identify relevant industry trends and captures/identifies product and innovation needs based on client/industry feedback
Inform/respond to RFPs with appropriate target audiences
Synthesize data and insights for internal and external audiences
Partner with cross-functional teams to deliver service solutions across the GPAC vertical and ensure that cross-functional teams are delivering on expectations and escalate as needed
Developing productive and trusting relationships with partners and their stakeholders by demonstrating the value of Meta products as a key driver for civic engagement
Requirements:
8+ years experience partnering and managing marketing-focused or equivalent relationships, or 6+ years with an MBA or Master's degree
6+ years experience working on digital media platforms, advertising metrics and industry trends
Experience introducing new products, processes and systems to clients
Experience working with advertising agencies or consultants, policy makers, governments, politicians, non-profits or advocacy organizations
Understanding of the overall GPAC vertical and geo-political climate
In-depth knowledge about the GPAC trends, partners, sensitivities, Meta's unique relationship with each partner, and the associated risks
Experience developing thought leadership in the GPAC space
Demonstrated experience managing ongoing partner priorities without guidance, using your judgement and problem-solving skills
Experience navigating internal resources and building trusted relationships with cross-functional stakeholders
Experience partnering with compliance and legal functions
Experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
Experience managing relationships with cross-functional teams, with experience partnering with executives
Demonstrated experience communicating/presenting to groups of stakeholders
BA/BS degree in a technical or marketing field or equivalent work experience