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Partner Manager - Channel Operations & Enablement

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SpryPoint

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Job Description:

The Partner Manager with Operations & Enablement focus helps build the infrastructure, processes, and programs required to scale SpryPoint’s partner ecosystem. This role focuses on operational excellence, partner readiness, and data-driven decision making to ensure partnerships are measurable, repeatable, and impactful. The creation and maintenance of internal and external Channel Alliances enablement tools across sales, marketing and the organization.

Job Responsibility:

  • Cultivate strong, trusted relationships within the Channel Alliances ecosystem by understanding their goals, incentives, and business models
  • Serve as the primary point of contact for assigned partners, ensuring consistent engagement, alignment, and performance
  • Ensure partner conduct aligns with SpryPoint’s brand, values, and compliance standards
  • Design, implement, and manage partner onboarding, certification, and enablement programs
  • Develop and maintain Partner Confluence Pages and pertinent partner material and documents
  • Establish standardized partner processes that support scale, consistency, and performance
  • Continuously evaluate and refine channel programs to improve efficiency and effectiveness
  • Build and maintain reporting frameworks for partner KPIs, including pipeline, sourced ARR, and influence
  • Analyze program data to identify trends, gaps, and opportunities for improvement
  • Support executive and board-level reporting with clear, actionable insights
  • Collaborate with Sales Ops and Marketing Ops to integrate partner data into CRM and PRM systems
  • Create enablement materials and training for internal teams on partner strategy and value propositions
  • Support quarterly business reviews with strategic partners and internal stakeholders
  • Manage MDF tracking and partner co-marketing processes
  • Ensure alignment between partner marketing initiatives and overall GTM strategy

Requirements:

  • 3-5 years of experience in partner management, channel ops and enablement, sales operations, business development, or related roles, preferably within enterprise SaaS, utility software or state and local government, or technology-driven environments
  • Strong understanding of go-to-market motions across reseller, distributor, VAR, SI, ISV, or cloud partner ecosystems
  • Proven ability to provide strategic guidance while executing effectively in fast-paced, growth-oriented organizations
  • Demonstrated ability to manage partner relationships and influence with limited oversight
  • Ability to build and analyze data reports and dashboards
  • Strong project management, organizational, communication, and presentation skills
  • Bachelor’s degree in Business, Marketing, Communications, or a related field preferred
  • Ability to travel up to 35% may be required on partner and conference needs
What we offer:
  • Remote-first environment with flexible working hours across North America
  • Competitive Total Rewards - Comprehensive compensation package that grows with you
  • Complete Setup - MacBook + $500 to create your ideal home workspace
  • Total Wellness - Health, dental, vision, and life insurance from day one
  • Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days
  • Future Security - RRSP (Canada) and 401k (US) matching programs
  • Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program
  • Team Connection - Annual company events and team offsites that bring us together

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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