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Partner Management Intern

Bulgaria, Sofia · Job Posted October 14, 2025
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Job Description

Partner Management Intern role at Hewlett Packard Enterprise providing administrative and organizational support for key projects in the Partner Delivery organization, communicating with people worldwide to gain practical skills and knowledge in a fast-paced business environment.

Job Responsibility

  • New Partner Setup
  • Educate partners – self-sufficiency/engagement model
  • Deliver operational trainings (Ops guide, how to interface with HPE, etc.)
  • Communicate Ops guide changes, program changes, etc.
  • Be the main point of contact for all matters pertaining to partner enquiries, acting as first line contact and taking ownership for queries end to end
  • Ensure a close working relationship with assigned accounts
  • Ensure assigned partners make correct financial warranty claims where applicable
  • Ensure all assigned accounts are meeting operational targets within Accreditation metrics
  • Ensure assigned partners deliver high quality customer satisfaction in service delivery to customers
  • Develop a very close working relationship with (country/region) channel team, attending all reviews when required

Requirements

  • Currently enrolled in a Bachelor or Master's degree
  • Analytical troubleshooting and problem-solving skills
  • Time management skills and working with strict deadlines
  • Good customer, telephone, oral and written communications skills
  • Mastery in English

Nice to have

  • Accountability
  • Action Planning
  • Active Learning
  • Active Listening
  • Bias
  • Business
  • Calendar Management
  • Coaching
  • Computer Literacy
  • Creativity
  • Critical Thinking
  • Design Thinking
  • Empathy
  • Follow-Through
  • Group Problem Solving
  • Growth Mindset
  • Intellectual Curiosity
  • Long Term Planning
  • Managing Ambiguity
  • Office Administration
  • Policy and procedures
  • Recordkeeping
  • Risk Assessment
  • Service And Support Planning

What we offer

  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion
  • Initial extensive onboarding
  • Ongoing learning and development throughout the duration of the program
  • Mentorship by a member of the team
  • Competitive salary and great benefits

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