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Partner Implementations Consultant

United Kingdom, London 60000.00 - 70000.00 GBP / Year · Job Posted January 29, 2026
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Job Description

The Partner Consultant leads the implementation of Xelix for customers delivered via our strategic partners, acting as both project manager and technical subject-matter expert. This is an exciting role that sits across a core area of Xelix’s Professional Services team: Partner Implementations. You will ensure that partner customers are launched correctly on the platform, partners are enabled to deliver high-quality projects, and all stakeholders understand how to use and derive value from Xelix. Success in this role requires excellent stakeholder management, a calm and structured approach to risk and change management, and the ability to translate technical concepts for non-technical audiences. You will be confident running enterprise projects, advising partners, and ensuring delivery meets Xelix’s standards.

Job Responsibility

  • Leading implementation projects for enterprise customers
  • Acting as the primary project manager and point of contact for technical requirements
  • Managing risks, dependencies and change controls across internal and external stakeholders
  • Ensuring technical prerequisites are met, including data file design, secure file transfer, and system configuration
  • Running customer-facing workshops and translating technical information clearly
  • Acting as the key point of contact for partner consultants during delivery
  • Training and enabling partners on the Xelix platform, implementation methodology and best practices
  • Reviewing and validating partner deliverables for quality, accuracy and customer readiness
  • Providing escalation support for complex technical or delivery issues
  • Ensuring partner-led projects follow Xelix’s implementation standards, governance and documentation

Requirements

  • At least 8 years’ work experience, with significant experience delivering enterprise SaaS implementations
  • Demonstrable project management capability, ideally with formal responsibility for customer delivery
  • Strong understanding of file transfer protocols (SFTP/FTPS), IT project delivery, and software security considerations
  • Excellent stakeholder and customer relationship management, particularly in enterprise environments
  • Commercial awareness and the ability to balance customer requirements with scope, cost and risk
  • Exceptional written and verbal communication skills

What we offer

  • 10% bonus
  • 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
  • Hybrid working with two days a week from our dog-friendly Hoxton office
  • On-site gym and cycle to work scheme
  • Employee discount at over 100 retailers
  • Comprehensive private medical & dental cover with Vitality
  • Enhanced parental leave pay
  • Learning & development culture – £1,000 personal annual budget
  • We’re carbon-neutral and are working towards ambitious carbon reduction goals
  • Lots of team socials & activities
  • Annual team retreat

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