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Are you passionate about building strategic alliances and driving global revenue growth through a high-impact channel?As our next Partner Growth Manager, you won't just be managing a list of accounts—you'll be the strategic engine behind the success of ActiveCampaign's top-tier international partners. You will be at the forefront of our partner ecosystem, collaborating directly with these key businesses to drive relationship, retention, and significant revenue growth. This isn't just about managing a book of business; it's about shaping the future of our partnership program and seeing your contributions directly impact ActiveCampaign's global trajectory.
Job Responsibility:
Act as the lead relationship manager for a group of named channel partners, focusing on maximizing the revenue impact of your assigned book of business
Design and implement strategies and processes to maximize partner revenue and satisfaction, actively working to minimize churn and identify cross-sell, up-sell, and new business opportunities
Develop expertise in ActiveCampaign’s platform and solutions to effectively coach, support, and challenge partners to achieve greater sales and growth
Partner with internal teams—including technical support, sales, marketing, and product—to proactively ensure all partner needs are being met and to collect crucial feedback for continuous program improvement
Develop a deep understanding of each partner’s unique business model to recommend ActiveCampaign features and functionality that enable them to meet both their and their clients' objectives
Liaison with the Partner Community and Advocacy team on targeted campaigns, engagement initiatives, and nurturing programs to increase partner participation and motivation
Requirements:
5+ years of hands-on experience in SaaS customer success or account management, with a strong preference for channel sales or partner management
Proven passion for providing an exemplary partner experience and building mutually beneficial and lasting relationships
Demonstrated understanding and application of effective service, co-selling, and sales pipeline management strategies, including previous experience with forecasting
Exceptional organizational and communication skills—both verbal and written—with the ability to serve as the voice of the partner internally
Ambitious, consistent, and willing to try multiple avenues to achieve goals, coupled with a demonstrated ability to deal with rapid change and be a strong team player
A professional interest in gaining or growing experience in the high-demand field of channel partner management
What we offer:
Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm
Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization
Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO
Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years
Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support
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