Partner Engagement Manager, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
China, Beijing

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

A highly skilled and experienced Partner Delivery Manager to oversee and manage our subcontracted onsite tasks. The ideal candidate will be responsible for designing delivery metrics, negotiating with partners, managing delivery performance, and conducting partner audits. This role requires a strategic thinker with strong leadership, analytical, and communication skills to ensure high-quality delivery standards and seamless collaboration with our partners.

Job Responsibility:

Delivery Metrics Design: Develop and implement key performance indicators (KPIs) and service level agreements (SLAs) to monitor and improve partner delivery performance
Partner Negotiation: Lead contract negotiations, ensuring alignment with business objectives, cost efficiency, and service excellence
Delivery Performance Management: Oversee partner performance, identify areas for improvement, and drive corrective actions to ensure optimal service delivery
Partner Audits: Conduct regular audits and assessments to ensure compliance with contractual agreements, industry standards, and regulatory requirements
Stakeholder Collaboration: Work closely with internal teams and stakeholders to align delivery expectations and business goals
Risk Management: Identify potential risks and implement mitigation strategies to ensure business continuity
Reporting and Analytics: Provide regular reports and insights on partner performance, highlighting key trends and improvement areas

Requirements:

Bachelor's degree preferred or Associate degree holder (technical field) with 6-8 years working experience in related fields desired
Strong understanding of delivery operations, subcontracting models, and partner management
Excellent negotiation and conflict resolution skills
Analytical mindset with the ability to design and interpret performance metrics
Effective communication and interpersonal skills to build strong partnerships
Strong problem-solving skills and ability to work in a fast-paced environment
Proficiency in project management tools and techniques
Some in-depth knowledge of corporate organization and policies
Business, technical, or functional knowledge at the mastery level plus administrative or operations knowledge
Experienced knowledge of change management process and tools in complex environment
Advanced skills in project management, communication, analysis, and presentation

Nice to have:

Accountability
Active Learning
Active Listening
Bias
Business Growth
Change Management
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Centric Solutions
Customer Experience (CX)
Customer Feedback
Customer Lifetime Value
Customer Relationship Management (CRM)
Design Thinking
Empathy
Follow-Through
Growth Mindset
Infrastructure as a Service (IaaS)
Intellectual Curiosity
Long Term Planning
Managing Ambiguity

What we offer:

Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing
Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division
Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good

Additional Information:

Job Posted:
June 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Partner Engagement Manager