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Partner Engagement Manager

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Onebrief

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

160000.00 - 180000.00 USD / Year
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Job Description:

Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient. Your mission within the NGC2 Program is to own the customer relationship and enable our expansion within the Army.

Job Responsibility:

  • Own the entire customer relationship, from users up to General Officers
  • Understand the evolving nature of the staff ecosystem, and where our product best fits to support the warfighter
  • Clearly communicate user needs to the product team
  • Maintain a high product proficiency, and excite the customer about each product improvement
  • Instill the Onebrief brand image
  • Enable our expansion within the Army
  • Lead or support exercises
  • Use your observations of our users to recommend product improvements
  • Provide face-to-face and remote customer support
  • Develop an understanding of programmatic development to ensure Onebrief remains a critical component of the NGC2 ecosystem
  • When responding to incidents, coordinate with the customer and our product engineering team
  • Interact with other industry partners, build relationships, and understand the system of systems

Requirements:

  • Top Secret clearance with eligibility for SCI
  • Proven experience in leading operational planning within a military context, preferably at multi-star headquarters
  • Advanced military education or other relevant experience
  • Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks
  • Proven ability to expand business presence within a region, with emphasis on software or technology solutions
  • Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams
  • Strong technical skills to master our application, troubleshoot issues and liaise with customers on technical matters
  • Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes
  • Love our users and want to work with them
  • Deeply understand large military headquarters and want to apply that with our customers
  • Pay attention to detail
  • Can get things from large government organizations
  • Technically adept
  • Work well with customers
  • Intense about our mission
  • Proactive and adaptable
  • Communicate clearly, concisely, and candidly
  • Hold a current Top Secret clearance with eligibility for SCI and have the ability to access DOD facilities and installations

Nice to have:

  • Obsessed with creating value for real users
  • Ambitious, scrappy, and a creative problem-solver
  • Learn quickly, work iteratively, and naturally seek collaboration
  • Approach work with integrity, intellectual honesty, and a low ego
  • Communicate frankly, clearly, and succinctly
  • Thrive as a self-starter, embracing autonomy and ambiguity
What we offer:
  • Remote work, flex time, and unlimited PTO
  • Health, dental, vision, and life insurance
  • 401k funds matching
  • Parental leave
  • Company summit trips, at least once a year
  • $1,000/year budget for home office improvements
  • Offers Equity
  • Offers Bonus

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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