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We are seeking a Partner Enablement Manager to join our Enablement team. You will lead partner-facing training programs that help our ISV, ISO and technology partners understand our platform, position the right solutions and deliver successful customer outcomes. You will work closely with Sales, Channel Marketing and our Partner Launch Team (PLM, Implementation) to create scalable curriculum and learning tracks for newly launched partners, accelerate time to value and drive adoption across our full platform.
Job Responsibility:
Build and maintain a catalog of partner training webinars and virtual sessions that cover our core platform, value added services and best practices
Deliver engaging, demo focused training for ISVs, ISOs and other partner types
Present at partner and industry events, including education tracks and booth conversations
Support strategic partner programs that may occasionally require evening or weekend sessions
Deliver tailored enablement sessions for high value partners based on requests from Channel Account Managers and Business Development
Document training sessions and share clear follow up actions and insights with internal stakeholders
Collaborate with Sales, Marketing, Product and Support to align training with go to market and revenue priorities
Gather feedback and basic engagement metrics to understand impact and improve programs
Stay current on product updates and roadmap items to keep partner training accurate and relevant
Requirements:
4+ years of experience in partner enablement, channel sales, sales enablement, customer education, customer training or a similar role
Proven experience designing and delivering training for external audiences, including live sessions, virtual webinars and self-guided courses
Strong facilitation and communication skills with the ability to engage a wide range of audiences, including senior leadership, through live sessions and workshops
Ability to translate technical or complex concepts into clear, practical guidance for partners
Experience working cross-functionally with Sales, Marketing, Product, Implementation and Support to develop and execute plans in a fast-growth environment
Demonstrated program and project management skills, including prioritization, timelines and clear progress reporting while balancing multiple priorities
Comfort using data to measure outcomes, tell a clear story and recommend improvements
A lifelong learner and self-starter with the desire to grow in a fast-paced SaaS environment
Nice to have:
Experience in B2B payments, fintech or SaaS
Experience in a direct sales role in a B2B environment
Experience building partner onboarding tracks, delivery readiness programs or partner certification frameworks
Background in instructional design or adult learning principles
Experience representing a company at industry or partner events
Familiarity with tools such as an LMS, enablement content platforms and webinar tools