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Partner Consultant

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Xelix

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Location:
United Kingdom, London

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

60000.00 - 70000.00 GBP / Year
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Job Description:

The Partner Consultant leads the implementation of Xelix for customers delivered via our strategic partners, acting as both project manager and technical subject-matter expert. This is an exciting role that sits across a core area of Xelix’s Professional Services team: Partner Implementations. You will ensure that partner customers are launched correctly on the platform, partners are enabled to deliver high-quality projects, and all stakeholders understand how to use and derive value from Xelix. Success in this role requires excellent stakeholder management, a calm and structured approach to risk and change management, and the ability to translate technical concepts for non-technical audiences. You will be confident running enterprise projects, advising partners, and ensuring delivery meets Xelix’s standards. This role is ideal for someone who wants to combine project leadership, technical depth, and partner enablement, while helping to shape a growing function in a scaling SaaS organisation. As Xelix continues to grow, this role offers clear progression pathways across Professional Services, Partner Services, Pre-Sales, or Customer Success.

Job Responsibility:

  • Leading implementation projects for enterprise customers
  • Acting as the primary project manager and point of contact for technical requirements
  • Managing risks, dependencies and change controls across internal and external stakeholders
  • Ensuring technical prerequisites are met, including data file design, secure file transfer, and system configuration
  • Running customer-facing workshops and translating technical information clearly
  • Acting as the key point of contact for partner consultants during delivery
  • Training and enabling partners on the Xelix platform, implementation methodology and best practices
  • Reviewing and validating partner deliverables for quality, accuracy and customer readiness
  • Providing escalation support for complex technical or delivery issues
  • Ensuring partner-led projects follow Xelix’s implementation standards, governance and documentation

Requirements:

  • At least 8 years’ work experience, with significant experience delivering enterprise SaaS implementations
  • Demonstrable project management capability, ideally with formal responsibility for customer delivery
  • Strong understanding of file transfer protocols (SFTP/FTPS), IT project delivery, and software security considerations
  • Excellent stakeholder and customer relationship management, particularly in enterprise environments
  • Commercial awareness and the ability to balance customer requirements with scope, cost and risk
  • Exceptional written and verbal communication skills
What we offer:
  • 10% bonus
  • 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
  • Hybrid working with one day a week from our dog-friendly Hoxton office
  • On-site gym and cycle to work scheme
  • Employee discount at over 100 retailers
  • Comprehensive private medical & dental cover with Vitality
  • Enhanced parental leave pay
  • Learning & development culture – £1,000 personal annual budget
  • We’re carbon-neutral and are working towards ambitious carbon reduction goals
  • Lots of team socials & activities
  • Annual team retreat

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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