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The AI Deployment Engineering (ADE) team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership. As a Partner ADE, you’ll support systems integrators and their most strategic customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.
Job Responsibility:
Deeply embed with GSIs, RSIs, and boutique SIs as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API for their customers
Work with senior SI and customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap
Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance
Forge and manage relationships with SI and customer stakeholders to ensure the successful deployment and scale of their applications
Codify solution packages and architectural patterns to accelerate time to deployment for customers and partners
Lead technical support during partners' initial projects to ensure successful implementations and mentor their technical teams towards self-sufficiency in delivering OpenAI-powered solutions
Scale the Partner Solutions Architect function by sharing knowledge, codifying best practices, contributing resources to our open-source repositories, and publishing resources to internal and external knowledge bases
Validate, synthesize, and deliver high-signal feedback to the Product and Research teams
Requirements:
8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations
Have led complex technical projects and programs with many stakeholders, ideally within or through an SI
Have industry experience in programming languages like Python or Javascript
Have led complex implementations of Generative AI and/or traditional ML solutions
Have built and/or delivered prototypes using the OpenAI API
Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
Offers Equity
Performance-related bonus(es) for eligible employees