Partner Account Manager Job at Dialpad (Austin)

Partner Account Manager

Dialpad

Location:
United States , Austin

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Partner Account Manager of Channel Sales, you’ll be managing our existing partners as well as recruiting and onboarding new regional partnerships to drive indirect sales in your designated territory. You will become a subject matter expert on Dialpad and all our products, leveraging your expertise to educate, train, and capture mindshare with our partners. Our PAM teams work closely with the National Team, which serves as our program's new business and partner recruitment engine. You will contribute to our global sales team by acquiring new customers, uncovering market opportunities, and driving market conversation about Dialpad! The international sales team comprises Sales Development, Channel, Enablement, SMB, Mid-Market, and Enterprise—all teeming with unbridled passion and grit. Our representatives help businesses solve complex communications issues experienced by many around the world. Dialpad’s Partner Account Managers are tasked with recruiting, enabling, and managing partners in their assigned territories. Dialpad’s Channel team plays an essential role in our GTM motions. This team partners closely with our SMB, Mid-Market, and Enterprise teams to continually improve new customer acquisition and customer base expansion.

Job Responsibility:

You’ll be a go-to Dialpad expert for partners in your assigned territory
Confident in presenting the Dialpad company presentation and product demonstration to channel partners
You’ll recruit and onboard new channel partners by providing product training, solution demonstrations, and access to the partner portal
You’ll be focused on building long-standing relationships with partners, consistently engaging with them to uncover and drive new business opportunities
You’ll effectively oversee and manage the sales funnel to ensure all opportunities progress through the sales cycle
You’ll be working closely with marketing to build partner recruitment webinars and sequences to increase Dialpad brand awareness amongst the partner community
You will be an integral part of GTM motions

Requirements:

2+ years of experience in channel management and/or technology sales
Recent experience working for an emerging tech company
Has met/exceeded own direct sales goals
Must show a proven methodology to prospect and build a pipeline
Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
Proven track record of sustained overperformance against sales quota and pipeline goals

What we offer:

Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential
We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection

Additional Information:

Job Posted:
March 04, 2026

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