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The Partner Account Manager – Consumer Sales is responsible for recruiting new Retail Service Providers (RSPs) and managing existing partner relationships to drive consumer fibre sales across the Freedom Fibre footprint. The role focuses on maximising network penetration, strengthening partner engagement, and identifying new routes to market that support revenue growth and improved customer take-up. The Partner Account Manager ensures all processes are followed, maintains strong brand representation, and supports compliance, efficiency, and best practice across all partner interactions.
Job Responsibility:
Achieve monthly sales targets for net new consumer fibre customers while supporting retention of the existing customer base
Recruit new RSPs to expand the partner network and strengthen the sales pipeline
Manage existing RSP relationships to ensure ongoing sales focus, marketing activity, and alignment with Freedom Fibre growth objectives
Monitor and record competitive landscape information, including wholesale pricing and incentives, to support internal benchmarking
Identify and explore new routes to market and channel opportunities to promote Freedom Fibre services
Manage and report sales forecasts and revenue by RSP, maintaining a clear and accurate sales funnel
Onboard, train, and coach partners to ensure they can confidently and compliantly sell Freedom Fibre services
Ensure all partners meet required compliance and service standards
Maintain accurate partner records within CRM and other internal systems
Support RSP target delivery and develop marketing plans to drive performance
Requirements:
Proven experience in partner management, account management, or sales within telecoms, technology, or a related sector
Experience working to and achieving sales targets in a competitive environment
Strong understanding of channel sales and partner recruitment
Excellent communication, negotiation, and relationship‑building skills
Ability to manage sales pipelines, forecasting, and CRM systems
Strong organisational skills with the ability to prioritise effectively
Nice to have:
Experience working with RSPs, ISPs, or telecoms reseller channels
Knowledge of fibre broadband services and wholesale network environments
Experience developing marketing plans with partners or supporting joint go‑to‑market initiatives
Sales, business development, or account management training is an advantage