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Participant Communication Services (PCS) Platform Architect

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Alight Solutions

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Location:
United States of America , Virtual

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

180000.00 - 220000.00 USD / Year
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Job Description:

The PCS Platform Architect role is responsible for Architecture that provides a communications and document management platform as a service. The ideal architect should be aligned as the expert for the platform. This includes, gateway services, internal services, vendor integration & evaluation, cloud integration & evaluation, collaborator with architects from integrating Lines of Business, etc. This role should drive platform architecture decisions in concert with global PCS solutions / system architects.

Job Responsibility:

  • Design, implement, and evolve cloud-native solutions for infrastructure provisioning, configuration management, and deployment pipelines
  • Own production systems end-to-end, including design decisions, implementation, operational reliability, and iterative improvement
  • Develop and maintain Infrastructure as Code and Configuration as Code using tools such as Terraform, CloudFormation, and Ansible
  • Design, implement, optimize, and own CI/CD pipeline tooling for application and infrastructure deployments using tools such as GitHub Actions or Jenkins
  • Design, implement, and own high‑quality, maintainable code in a modern language like Python, and author reliable Bash or PowerShell scripts
  • Use AI-assisted development tools (e.g., GitHub Copilot) and contribute to internal platforms that enable teams to build and deploy AI-enabled solutions using AWS Bedrock and WatsonX
  • Implement observability, monitoring, and alerting to ensure system reliability, scalability, performance, and cost efficiency
  • Embed security into infrastructure and delivery workflows by applying DevSecOps practices such as least-privilege access, secure defaults, and automated policy enforcement
  • Collaborate effectively with application, platform, network, and security teams, clearly communicating requirements, tradeoffs, and design decisions
  • Maintain clear documentation and proactively explore and apply emerging technologies in cloud, DevOps, and AI

Requirements:

  • Experience with Customer Communication Platforms and multi-channel communication, including email, text, push notifications, and print
  • Experience with Document Management platforms
  • Deep knowledge of object-oriented languages and platforms, especially Java and the Spring Framework
  • Deep knowledge of cloud architecture and common cloud services, especially AWS and deploying/managing containers on ECS
  • Knowledge of DevOps tools and practices, especially Terraform, GitHub Actions, CI/CD, Docker, and Ansible
  • Familiarity with different architecture styles, including event-driven and microservice architecture
  • Knowledge of common integration tools and frameworks, including Kafka and MQ
  • Automated testing experience using tools and frameworks, including Postman
  • Knowledge and experience with SQL and NoSQL databases, especially PostgreSQL, SQL Server, and MongoDB
  • Knowledge of emerging AI practices and tools, especially popular LLMs, prompt engineering, and context engineering
  • Experience with site reliability engineering
  • Experience with support-related activities, including observability and APMs like New Relic
  • Experience across operating systems including Linux and Windows
  • US Citizenship

Nice to have:

  • Familiarity with platforms like Quadient Inspire
  • Familiarity with IBM Content Manager
What we offer:
  • A variety of health coverage options
  • Wellbeing and support programs
  • Retirement plans
  • Vacation and sick leave
  • Maternity, paternity & adoption leave
  • Continuing education and training
  • Voluntary benefit options

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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