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As a Night Auditor, you will be responsible for positively representing the hotel to our guests by responding courteously and efficiently to guest inquiries and requests, acting as a source of information about the hotel and surrounding area, assisting with arrivals and departures, and maintaining the safety and security of the hotel guests and co-workers.
Job Responsibility
Assisting guests with arrival and departure
Taking, modifying, and canceling guest reservations
Cash handling
Posting and running night audit reports
Maintaining hotel safety and security standards
Communicating hotel facilities and services to all guests
Maintaining daily logs
Delivery of express check out receipts and newspapers as needed
Requirements
A high school diploma or general equivalent (GED) preferred
Customer service experience preferred
Must be capable of handling money accurately
Reading, math, and communication skills
General knowledge of bookkeeping and auditing preferred
Ability to work weekends and holidays is required
Nice to have
High school diploma or general equivalent (GED)
Customer service experience
General knowledge of bookkeeping and auditing
What we offer
Hilton or Marriott room discounts
Perfect Attendance Awards
Health Coach and Registered Dietician
Employee Assistance Program (EAP) with Aetna Resources for Living