Part-Time Stihl Repair Technician Job at ACE Hardware (Florence)

Job Description

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. The Key Carrier is responsible for the overall direction of store associates and coordination of store operations in the absence of the Store or Assistant Management staff. You will typically be utilized in this capacity to cover for vacation or illness. Be steadfast in Great Lakes Ace Hardware’s Mission, Vision, and Core Values working to live the core values every day.

Job Responsibility

Greets all customers and assists in answering questions about merchandise and locating merchandising
uses The S.A.L.E.S. process to help customers find everything on their lists
Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags
Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary
Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team
Maintains on-hand integrity through inventory adjustment reports including
cycle count, negative on-hand
Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness
Maintains familiarity with new products and ad merchandise
Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses
Working knowledge of the tools available to operate the store
including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities
Follows GLA policies and procedures for all transactions
Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them
Register Operations and Cash Control - Follow cash control measures per corporate guidelines with timely safe/register counting, banking and communication with Store Manager
Inventory Control - Maintain accurate inventory through on-hand integrity, daily receiving, store opportunity communication, product flow, and adhering to corporate guidelines and deadlines
Merchandising - Stock should be organized and merchandised appropriately to corporate guidelines with proper flagging and pricing
Communication - Must have strong and effective oral and written communication skills
Store Appearance - Create and maintain a clean, safe and presentable shopping experience with a favorable impression to our customers, neighbors, and associates
Assists with color matching and mixing paint
Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to
chain, rope, key, and glass cutting, screen repair, and knife sharpening
Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA
Adhere to all company policies
Participates in periodic team meetings

Requirements

Six months related experience and/or training preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence and speak effectively with customers or associates of the organization
Ability to understand and respond to verbal instructions or questions
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent
Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Must be able to communicate effectively, and work with colleagues and customers effectively and professionally
A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends

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Part-Time Stihl Repair Technician

Job Description

Job Responsibility

Requirements

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